Dutch-Speaking Customer Experience Advisor - Lisbon

Besthire; Lisboa; Presencial; EUR 19 000 - 29 000; Tempo integral

Resumo da oferta

Besthire in Lisbon, Portugal is seeking a Dutch-speaking Customer Service Advisor to join our growing multilingual team. You'll handle customer queries in a multilingual contact centre environment and work on-site.

You'll answer questions by phone, email and chat, keep precise records of each interaction, and escalate complex cases to the right team. Training is provided, with a clear path for career progression within the customer experience field.

Qualificações

• Fluent in Dutch and able to communicate with customers daily.
• Experience in customer service is a plus but not essential; full training provided.
• On-site role in Lisbon with a multilingual team and clear career progression.

Responsabilidades

• Answer customer queries by phone, email, and chat.
• Keep accurate records of each interaction.
• Escalate complex cases to the appropriate team.

Conhecimentos

Dutch language

English communication

Customer service

Descrição da oferta de emprego

Besthire in Lisbon, Portugal is seeking a Dutch-speaking Customer Service Advisor to join our growing multilingual team. You'll handle customer queries in a multilingual contact centre environment and work on-site.

You'll answer questions by phone, email and chat, keep precise records of each interaction, and escalate complex cases to the right team. Training is provided, with a clear path for career progression within the customer experience field.