Dutch Customer Support Pro — Onsite Role in Lisbon

Besthire; Lisboa; Presencial; EUR 12 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Onboarding programme

Regular coaching sessions

Career development opportunities

Resumo da oferta

Besthire in Lisbon, Portugal is seeking a Dutch-speaking Customer Service Advisor to support users of a major digital platform. You will handle inbound/outbound calls across phone, chat and email, and log details clearly in the internal system.

The role requires confident Dutch communication and daily English use, with relocation support available for some candidates. Full onboarding and ongoing coaching are provided, with clear room to develop your career within the company.

Qualificações

• Fluent in Dutch with confident English daily use.
• Customer service experience is a plus but not required; full training provided.
• Willingness to work on-site in Lisbon and participate in onboarding.

Responsabilidades

• Inbound and outbound calls for an e-commerce platform.
• Handle customer contacts via phone, chat and email.
• Log details clearly in the internal system and escalate when needed.

Conhecimentos

Dutch-speaking communication

Customer service

Multichannel support

Accurate data logging

English daily use

Ferramentas

CRM system

Descrição da oferta de emprego

Besthire in Lisbon, Portugal is seeking a Dutch-speaking Customer Service Advisor to support users of a major digital platform. You will handle inbound/outbound calls across phone, chat and email, and log details clearly in the internal system.

The role requires confident Dutch communication and daily English use, with relocation support available for some candidates. Full onboarding and ongoing coaching are provided, with clear room to develop your career within the company.