Dutch/Flemish Automotive Support Specialist — Lisbon

CloserHire; Lisboa; On-site; EUR 18,000 - 22,000; Full time

Benefits offered by this job

14 Salaries a Year

€150 Language Bonus

€100 Monthly Bonus

Job summary

CloserHire is recruiting Dutch-speaking Customer Care Specialists for an automotive after-sales project in Lisbon, Portugal. You’ll support customers across European markets with general enquiries, vehicle recalls and after-sales cases, handling each request from first contact to resolution.

The role runs Monday to Friday, 08:00–17:00, with weekends free. Native/C2 Dutch or Flemish is required; English at least B2.

Qualifications

• Native/C2 level Dutch or Flemish.
• English B2/C1 or higher.
• Strong communication and problem-solving skills.
• Customer-focused and solution-oriented approach.
• Good computer literacy.
• Previous experience in customer service or a contact centre is advantageous.

Responsibilities

• Handle customer enquiries and provide clear, professional assistance.
• Manage customer cases from initial contact through to resolution.
• Provide information and guidance regarding vehicle recalls and after-sales services.
• Accurately update customer and case information in internal systems.
• Ensure every interaction delivers a positive customer experience.
• Meet established service and quality standards.

Skills

Dutch language

English proficiency

Communication skills

Problem solving

Job description

CloserHire is recruiting Dutch-speaking Customer Care Specialists for an automotive after-sales project in Lisbon, Portugal. You’ll support customers across European markets with general enquiries, vehicle recalls and after-sales cases, handling each request from first contact to resolution.

The role runs Monday to Friday, 08:00–17:00, with weekends free. Native/C2 Dutch or Flemish is required; English at least B2.