Lisbon-Based Dutch/Flemish Auto After-Sales Specialist

CloserHire; Lisboa; Presencial; EUR 21 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Signing bonus

14 salaries

Language bonus

Resumo da oferta

CloserHire is partnering with a leading international customer experience provider to recruit Dutch/Flemish-speaking Customer Care Specialists for an automotive after-sales project in Lisbon, Portugal. You’ll support customers across European markets with general enquiries, vehicle recall campaigns and after-sales cases, managing each request from first contact through to resolution.

The position runs Monday to Friday, 08:00–17:00, with weekends off and a focus on delivering a positive customer

Qualificações

• Previous experience in customer service or a contact centre is an advantage
• Good computer literacy
• Customer-focused and solution-oriented approach
• Strong communication and problem-solving skills
• English B2/C1 or above
• Native/C2 Dutch or Flemish

Responsabilidades

• Handle customer enquiries and provide clear, professional assistance across European markets
• Manage customer cases from initial contact through to resolution
• Provide information and guidance regarding vehicle recalls and after-sales services
• Accurately update customer and case information in internal systems
• Ensure every interaction delivers a positive customer experience and meet service standards

Descrição da oferta de emprego

CloserHire is partnering with a leading international customer experience provider to recruit Dutch/Flemish-speaking Customer Care Specialists for an automotive after-sales project in Lisbon, Portugal. You’ll support customers across European markets with general enquiries, vehicle recall campaigns and after-sales cases, managing each request from first contact through to resolution.

The position runs Monday to Friday, 08:00–17:00, with weekends off and a focus on delivering a positive customer