Dutch, English-speaking Technical Customer Service

Cross Border Talents

Lisboa

On-site

EUR 13,000 - 18,000

Full time

6 days ago
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Benefits offered by this job

Shared accommodation
Accommodation cost €280

Job summary

Cross Border Talents is seeking a Technical Customer Service professional for an on-site role in Lisbon, Portugal. You will assist customers in Dutch and English, delivering friendly, effective support in a dynamic environment.

The position offers rotational shifts and includes access to shared accommodation for up to 12 months, with a monthly accommodation cost of €280. Aimed at proactive communicators who thrive in fast-paced teams.

Qualifications

  • Fluent Dutch and English required.
  • Strong communication skills and a passion for helping others.
  • Experience in customer support is beneficial.

Responsibilities

  • Provide customer support in Dutch and English on-site in Lisbon, Portugal.

Skills

Fluent Dutch
Fluent English
Communication skills
Customer service

Job description

About the location

Lisbon is the vibrant capital city of Portugal, known for its rich history, culture, and pleasant climate.

About the position

Join our client as a Technical Customer Service professional in Lisbon, Portugal. In this on-site role, you will provide support to customers, utilizing your Dutch and English language skills.

Additional information

  • Performance Bonus: 135€ per 12 months
  • Complexity Bonus: Food Allowance of 7.63€ per working day
  • Attendance Bonus: 120€ per 11 months
  • Access to accommodation in a shared apartment with other Concentrix employees for a maximum period of 12 months. Utilities are included, with an accommodation cost of €280
  • deducted directly from the employee's monthly payslip.Working Hours & Schedule: Rotational shifts, Monday to Friday from 08:00 AM to 08:00 PM, and Saturday to Sunday from 08:00 AM to 05:00 PM, with 2 rotational days off.

Requirements

  • Fluent Dutch and English language proficiency
  • Strong communication skills and a passion for helping others
  • Comfortable with a dynamic work environment and open to feedback
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