Technical Customer Service – Dutch & English

Cross Border Talents; Lisboa; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

€2,000 Welcome Bonus

€135 Performance Bonus per 14 months

€7.63 Food Allowance per working day

€120 Attendance Bonus per 11 months

Relocation support with access to 12‑m

Utilities included

Accommodation cost: €280/month

Job summary

Cross Border Talents in Lisbon, Portugal is seeking a Technical Customer Service professional fluent in Dutch and English to join our on-site team. You will provide technical support, troubleshoot issues, and deliver solutions that ensure high customer satisfaction.

Relocation support is provided and accommodation access is available for up to 12 months. The role emphasizes clear communication, problem solving, and the ability to work in a fast-paced environment.

Qualifications

• Fluent in Dutch and English.
• Strong communication skills.
• Customer-focused and professional attitude.
• Good problem-solving and troubleshooting abilities.

Responsibilities

• Provide technical assistance and customer support.
• Diagnose and resolve technical issues.
• Assist customers with product and service inquiries.
• Communicate clearly and professionally in Dutch and English.
• Ensure excellent customer satisfaction.

Skills

Dutch

English

Communication skills

Problem-solving

Job description

Technical Customer Service – Dutch & English

Lisbon, Portugal | On-site | Relocation Support Provided

Join our team in Lisbon as a Technical Customer Service professional, providing technical support to customers in Dutch and English.

About the Role

You will assist customers with product and service-related technical issues, troubleshoot problems, and provide professional solutions while ensuring a high level of customer satisfaction.

Requirements

• Fluent in Dutch & English
• Strong communication skills
• Customer-focused and professional attitude
• Good problem-solving and troubleshooting abilitiesAbility to work effectively in a fast-paced environment

Responsibilities

• Provide technical assistance and customer support
• Diagnose and resolve technical issues
• Assist customers with product and service inquiries
• Communicate clearly and professionally in Dutch and English
• Ensure excellent customer satisfaction

Benefits

• €2,000 Welcome Bonus
• €135 Performance Bonus per 14 months
• €7.63 Food Allowance per working day
• €120 Attendance Bonus per 11 months
• Relocation support with access to shared accommodation for up to 12 months
• Utilities included
• Accommodation cost: €280/month, deducted directly from salary