Dutch + English Customer Support Associate Lisbon, Portugal

Cross Border Talents; Lisboa; Presencial; EUR 11 171 - 13 380; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Complexity bonus

Stable, international work environment

Resumo da oferta

A leading international company in Lisbon is seeking a Dutch and English Customer Support Associate. The role involves providing excellent customer service and assisting clients with inquiries. Candidates must be fluent in Dutch (C1) and have a minimum of B1-B2 proficiency in English. This full-time position offers a competitive salary and a complexity bonus, residing in one of Europe's most vibrant cities.

Qualificações

• Fluent in Dutch and English with specified proficiency levels.
• EU citizenship or valid Portuguese work permit.

Responsabilidades

• Support customers with accurate information and inquiries.
• Ensure a seamless and professional service experience.

Conhecimentos

Dutch (C1 minimum)

English (B1-B2 minimum)

Descrição da oferta de emprego

Dutch + English Customer Support Associate Lisbon, Portugal

Starting Date: 11 December 2025

Begin your next career chapter in one of Europes most captivating coastal capitals. We are looking for Dutch and English-speaking Customer Support Associates to join a leading international company in Lisbon. This is an excellent opportunity to bring your language skills into a global environment while experiencing life in a warm, historic, and culturally rich city.

Location: Lisbon, Portugal
Contract Type: Full-time
Salary: 1100 per 14 months
Additional Bonus: 100 per 11 months (Complexity Bonus)

Why Lisbon?

Imagine starting your mornings in a city filled with sunlight, pastel-colored buildings, ocean views, and a relaxed lifestyle. Lisbon offers a unique blend of history, modern infrastructure, affordability, and culture. With mild winters, vibrant neighborhoods, and easy access to beaches and historic sites, Lisbon is an inspiring place to live and work.

Role Overview

You will support customers by providing accurate information, assisting with inquiries, and ensuring a seamless and professional service experience. You will join a multicultural, dynamic team representing a globally recognized company known for quality and innovation.

Working Model and Schedule

This position is on-site.

Monday to Saturday (including bank holidays): 08:00 AM 06:00 PM (Portuguese time)
Days Off: Sunday and one rotational day

Requirements

• Dutch C1 minimum

• English B1-B2 minimum

• EU citizenship or valid Portuguese work permit

What We Offer

• Competitive salary

• Complexity bonus

• Stable, international work environment

Important Note:All extra bonuses may be withheld in cases of contract breaches such as absenteeism, persistent lateness, disciplinary issues, inappropriate behavior, underperformance, and similar situations.