Dutch Customer Support Representative

Cross Border Talents; Setúbal; On-site; EUR 18,000 - 26,000; Full time

Benefits offered by this job

Performance bonus

Language bonus

Job summary

Cross Border Talents in Lisbon, Portugal is seeking a Dutch & English Customer Support Agent to join an international team. You will deliver professional support in Dutch and English, address inquiries, and resolve issues to ensure exceptional customer experiences.

The role starts on-site with a pathway to a hybrid model after three months. The package includes performance and language bonuses, growth opportunities, and an international work environment.

Qualifications

• Fluency in both Dutch and English.
• Strong communication, interpersonal, and problem-solving skills.
• Professional, proactive, and customer-oriented attitude.
• Must reside in Lisbon, Portugal.

Responsibilities

• Provide professional and efficient customer support in Dutch and English.
• Handle inquiries, identify issues, and deliver effective solutions.
• Ensure a positive customer experience through clear communication and a customer-focused approach.
• Maintain high service quality and contribute to customer satisfaction.

Skills

Dutch

English

Communication

Problem solving

Job description

Dutch & English Customer Support Agent | Lisbon, Portugal Build Your Career in an International Environment!

Are you fluent in Dutch and English and passionate about delivering excellent customer experiences? Join an international team in Lisbon and take the next step in your career with an opportunity that combines professional development, a supportive work environment, and attractive additional bonuses.

Your Role

• Provide professional and efficient customer support in Dutch and English.
• Handle customer inquiries, identify issues, and deliver effective solutions.
• Ensure a positive customer experience through clear communication and a customer-focused approach.
• Maintain high service quality and contribute to customer satisfaction.

Requirements

• Fluency in both Dutch and English.
• Strong communication, interpersonal, and problem-solving skills.
• A professional, proactive, and customer-oriented attitude.
• Must currently reside in Lisbon, Portugal.

Working Conditions

• Schedule: 08:00–18:00.
• On-site initially, with the possibility of transitioning to a hybrid model after the first three months.

What We Offer

• €100 performance bonus.
• €150 additional language bonus.
• Potential hybrid work opportunity after three months.
• An international working environment.
• Opportunities for professional growth and development.