Dutch Customer Support Representative - Lisbon

Speakitjobs; Lisboa; Presencial; EUR 16 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Shared apartment

Utilities covered

Weekly cleaning included

Private health insurance

Career growth

Learning opportunities

Performance bonuses

Social activities

Free language lessons

Resumo da oferta

Speakitjobs in Portugal is seeking a Dutch-speaking customer support specialist to join a global team. You will assist SMB clients via phone, email, and chat, helping them grow their self-serve advertising presence.

This role requires native Dutch, fluent English, and a willingness to learn. EU citizenship or Portuguese work permit is required; benefits include private health insurance, shared apartment options, and career growth opportunities.

Qualificações

• Native Dutch speaker required.
• Fluent English (B2) required.
• Customer support experience is a plus.
• High school diploma or vocational training.
• EU citizenship or work permit for Portugal.

Responsabilidades

• Support clients via phone, email, and chat.
• Assist clients in expanding their self-serve advertising presence.
• Provide pre- and post-sales guidance for self-service products.
• Offer product support to improve customer satisfaction.
• Identify client trends and suggest improvements.
• Share feedback with the product and engineering teams.

Conhecimentos

Dutch language

English (B2)

Customer support experience

Client-focused

Formação académica

High school diploma or vocational training

Descrição da oferta de emprego

Are you a Dutch speaker looking for an exciting career abroad?
Join a global company in sunny Portugal and provide top-notch support to small and medium-sized businesses while developing your professional skills.

Responsibilities:

• Support clients via phone, email, and chat.
• Assist clients in expanding their self-serve advertising presence.
• Provide pre- and post-sales guidance for self-service products.
• Offer product support to improve customer satisfaction.
• Identify client trends and suggest improvements.

Share feedback with the product and engineering teams.

Requirements

• Native Dutch speaker
• Fluent English (B2)
• Customer support experience is a plus
• Passionate about helping clients succeed
• High school diploma or vocational training
• EU citizenship or work permit for Portugal

Benefits

• Shared apartment with your own bedroom
• Utilities covered, weekly cleaning included
• Private health insurance
• Career growth and learning opportunities
• Performance bonuses and social activities
• Free language lessons