Dutch Customer Care Advisor - Lisbon

Speakitjobs; Lisboa; Presencial; EUR 14 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid accommodation

Private health insurance

Career development programs

Mentoring

Multicultural environment with 75+ nat

Resumo da oferta

Speakitjobs is seeking a Customer Support Advisor to represent top brands in a multicultural environment in Portugal. You will handle calls and emails to guide clients, ensure service quality, and help improve client performance.

Requirements include native Dutch, fluent English (B2), strong communication, team spirit, and a valid Portugal work permit. EU citizenship or permit required. The role offers professional development and a private health plan within a diverse team of 75+ nationalities.

Qualificações

• Native-level Dutch and fluent English (B2) required.
• Previous customer support experience is a plus.
• Excellent verbal and written communication skills.
• Proactive, self-motivated, and a strong team player.
• EU citizenship or valid work permit for Portugal.

Responsabilidades

• Engage with clients via calls and emails to provide product and service guidance.
• Review client requests and process them accurately.
• Contribute to continuous improvement initiatives to enhance customer satisfaction.
• Share insights and feedback with internal teams to optimize service.

Conhecimentos

Native-level Dutch

Fluent English (B2)

Excellent verbal and written comms

Proactive, team player

Formação académica

High school diploma or vocational training

Descrição da oferta de emprego

Do you want to live a rewarding career representing some of the world’s most exciting brands?
Join a multicultural team and make a real impact on clients’ businesses every day. As a Customer Support Advisor, you’ll provide excellent service, maintain quality, and help improve client performance.

Responsibilities:

• Engage with clients via calls and emails to provide product and service guidance.
• Review client requests and process them accurately.
• Contribute to continuous improvement initiatives to enhance customer satisfaction.
• Share insights and feedback with internal teams to optimize service.

Requirements

• Native-level Dutch and fluent English (B2)
• Previous customer support experience is a plus
• Excellent verbal and written communication skills
• Proactive, self-motivated, and a strong team player
• High school diploma or vocational training completed
• EU citizenship or valid work permit for Portugal

Benefits

• Opportunity for paid Accommodation
• Private health insurance
• Career development programs and mentoring
• Work in a multicultural environment with colleagues from over 75 nationalities