Dutch Customer Support — Porto (No Phone) €2000 Bonus

Cross Border Talents; Porto; Presencial; EUR 11 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Meal allowance

Relocation assistance

Collaborative team environment

Resumo da oferta

A customer support company in Porto is seeking a Dutch Customer Support Specialist to enhance user experiences via chat and email. Candidates should possess C2 level proficiency in Dutch and B2 in English, with at least one year of relevant experience. Successful applicants will ensure high-quality service, guided by structured processes. Competitive salary, meal allowance, and relocation assistance offered, along with a supportive and collaborative team environment.

Qualificações

• At least one year of experience in Customer Support or a related role.
• Desire to learn and advance in the field.

Responsabilidades

• Manage customer requests via chat and email with professionalism.
• Follow established workflows to resolve issues or escalate cases.
• Stay informed on product developments and best practices.

Conhecimentos

Proficiency in Dutch (C2 level)

Proficiency in English (B2 level)

Strong analytical skills

Leadership abilities

Excellent communication skills

Descrição da oferta de emprego

A customer support company in Porto is seeking a Dutch Customer Support Specialist to enhance user experiences via chat and email. Candidates should possess C2 level proficiency in Dutch and B2 in English, with at least one year of relevant experience. Successful applicants will ensure high-quality service, guided by structured processes. Competitive salary, meal allowance, and relocation assistance offered, along with a supportive and collaborative team environment.