Dutch Customer Support for bol.com | Remote in Portugal

CB Talents SP; Faro; Teletrabalho; EUR 12 000 - 16 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote within Portugal

Full-time position

Paid training

Private health insurance

Relocation support

Resumo da oferta

bol.com is seeking a Dutch-speaking customer support professional to join our remote team in Portugal. You will assist customers across the Netherlands and Belgium from home, delivering helpful and friendly service and resolving inquiries efficiently.

This full-time position offers rotating shifts, paid training, and private health insurance from day one. Relocation support is available for candidates moving to Portugal.

Qualificações

• Fluent/native-level Dutch.
• Experience in a customer-facing role is desirable.
• Willingness to work full-time with rotating shifts.
• EU citizenship or valid residence/work authorization in Portugal.

Responsabilidades

• Handle customer inquiries via chat, email and phone with a focus on quality and empathy.

Conhecimentos

Dutch language

Descrição da oferta de emprego

Speak Dutch and looking for a remote opportunity in Portugal?

Join the customer support team for bol.com, one of the best-known e-commerce platforms in the Netherlands and Belgium, while working fully remotely from anywhere in Portugal.

Candidates currently outside Portugal are also welcome — relocation support is available.

Job Highlights

• 100% remote within Portugal
• Full-time: 40 hours/week
• Schedule: Monday to Sunday, rotating shifts
• Paid training
• Private health insurance from the start of employment
• Relocation support for candidates moving to Portugal, including flight support, airport pickup and assistance with local paperwork

Compensation

• Without company accommodation: €1,434.82 gross cash/month, including: €1,055 base salary, Holiday & Christmas allowances, €154 meal allowance, €50 productivity bonus
• With company accommodation: €1,109.32 gross cash/month + company accommodation benefit

Requirements

• Fluent/native-level Dutch
• Comfortable working in a customer-facing role
• Available for full-time work and rotating shifts
• EU citizenship or valid residence/work authorization in Portugal