Dutch Customer Specialist — Remote Support & Growth

Cross Border Talents; Faro; On-site; EUR 26,000 - 35,000; Full time

Benefits offered by this job

Competitive Salary

Meal Allowance

Health and Life Insurance

Remote Work

Relocation Package

Job summary

Cross Border Talents is looking for a Customer Specialist to provide exceptional support to customers regarding their devices and services. This role involves assisting with account management, troubleshooting technical issues, and guiding customers through product features across various communication channels.

Ideal candidates should be fluent in Dutch and English, have strong analytical skills, and a proactive mindset. The position offers competitive salary, meal allowance, health and life insurance, remote work flexibility, and relocation support.

Qualifications

• EU citizenship or valid Portuguese residency card required.
• Professional, detail-oriented, proactive mindset.
• Eager to learn and grow within the Travel field.

Responsibilities

• Deliver outstanding customer support across multiple channels.
• Assist with account management, billing inquiries, and subscriptions.
• Troubleshoot device, software, and account-related issues.
• Guide customers through product features and best practices.
• Accurately document customer interactions and resolutions.

Skills

Fluent in Dutch (C1/C2 level)

Strong analytical abilities

Creative thinking

Communication abilities

Job description

Cross Border Talents is looking for a Customer Specialist to provide exceptional support to customers regarding their devices and services. This role involves assisting with account management, troubleshooting technical issues, and guiding customers through product features across various communication channels.

Ideal candidates should be fluent in Dutch and English, have strong analytical skills, and a proactive mindset. The position offers competitive salary, meal allowance, health and life insurance, remote work flexibility, and relocation support.