Dutch Customer Service Specialist - Remote

Lingonova; Coimbra; Teletrabalho; EUR 18 000 - 28 000; Tempo integral

Resumo da oferta

Lingonova in Portugal is seeking a Dutch & English Customer Service Specialist to provide premium automotive support entirely remote from within Portugal.

You will handle inbound inquiries, resolve issues at first contact, and manage customer accounts via the CRM, with a rotative shift window and a weekend-free schedule.

Qualificações

• Fluent in Dutch and English, with strong communication skills.
• Experience in customer service or helpdesk preferred.
• Ability to resolve issues at first contact and manage CRM records.

Responsabilidades

• Handle inbound inquiries in Dutch and English via remote channels.
• Resolve issues at first contact and escalate complex cases to specialists.
• Manage customer accounts in the CRM and maintain accurate records.

Conhecimentos

Dutch

English

Customer service

Ferramentas

CRM

Descrição da oferta de emprego

Lingonova in Portugal is seeking a Dutch & English Customer Service Specialist to deliver premium automotive support entirely remote from within Portugal. The role offers a full-time permanent contract with weekend-free work schedule and a rotative shift window, supporting high-end clients across Dutch and English channels.

You will handle inbound inquiries, resolve issues at first contact, manage customer accounts via the CRM, and elevate complex technical matters to specialists when needed