Dutch Customer Care Specialist - Lisbon (On-site; Bonus)

Cross Border Talents; Lisboa; On-site; EUR 19,000 - 23,000; Full time

Benefits offered by this job

Performance bonus

Language proficiency bonus

Hybrid work after 3 months

Job summary

Cross Border Talents in Lisbon is seeking a multilingual customer service professional fluent in Dutch and English to join our international team on-site.

You will assist customers, respond to questions, and resolve issues with a friendly, patient, and solution‑oriented approach, communicating effectively in Dutch and English.

The role offers performance-based bonuses and the possibility of moving to a hybrid model after the initial 3 months; relocation support is not provided.

Qualifications

• Fluent in Dutch and English
• Excellent communication and interpersonal skills
• Customer-focused and patient

Responsibilities

• Serve as a point of contact for customers seeking assistance
• Respond to customer questions and provide relevant information
• Help resolve issues while maintaining a professional and friendly approach
• Communicate effectively in both Dutch and English
• Follow internal guidelines to ensure a consistent customer experience

Skills

Dutch

English

Interpersonal skills

Job description

Cross Border Talents in Lisbon is seeking a multilingual customer service professional fluent in Dutch and English to join our international team on-site.

You will assist customers, respond to questions, and resolve issues with a friendly, patient, and solution‑oriented approach, communicating effectively in Dutch and English.

The role offers performance-based bonuses and the possibility of moving to a hybrid model after the initial 3 months; relocation support is not provided.