Dutch-English Customer Care Specialist — Lisbon (Hybrid Potential)

Cross Border Talents; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Performance bonus

Language proficiency bonus

Hybrid work after 3 months

Job summary

Cross Border Talents in Lisbon is seeking a multilingual Customer Service Specialist fluent in Dutch and English to join our international team. You will be the main point of contact for customers, answer questions, and resolve issues with a friendly, professional approach.

The role starts on-site for the first 3 months, with the potential to move to a hybrid setup after proven performance. Candidates should live in Lisbon and be available to work on-site initially.

Qualifications

• Fluent in Dutch and English
• Excellent interpersonal and communication skills
• Patient, solution-oriented mindset
• Currently residing in Lisbon, Portugal and available for on-site work initially

Responsibilities

• Be the main point of contact for customers seeking assistance
• Respond to customer questions and provide relevant information
• Help resolve issues with a professional and friendly approach
• Communicate effectively in Dutch and English
• Follow internal guidelines to ensure a consistent customer experience

Skills

Dutch fluency

English fluency

Interpersonal skills

Patient mindset

Lisbon resident

On-site availability

Job description

Cross Border Talents in Lisbon is seeking a multilingual Customer Service Specialist fluent in Dutch and English to join our international team. You will be the main point of contact for customers, answer questions, and resolve issues with a friendly, professional approach.

The role starts on-site for the first 3 months, with the potential to move to a hybrid setup after proven performance. Candidates should live in Lisbon and be available to work on-site initially.