Dutch & English Customer Care in Lisbon | Bonuses + Hybrid

Cross Border Talents; Vila Real; On-site; EUR 20,000 - 23,000; Full time

Benefits offered by this job

Performance bonus €100

Language bonus €150

Hybrid work after probation

International environment

Growth opportunities

Job summary

Cross Border Talents in Lisbon is seeking a Dutch and English-speaking customer care specialist to join our international team. You will provide professional support in Dutch and English, handle inquiries, identify issues, and deliver solutions to ensure a positive customer experience.

The on-site role in Arroios, Lisbon runs 08:00–18:00, with a transition to hybrid after three months. We offer a €100 performance bonus and a €150 language bonus, plus opportunities for growth in an international

Qualifications

• Fluency in Dutch and English.
• Strong communication, interpersonal, and problem-solving skills.
• Professional, proactive and customer-oriented attitude.
• Must currently reside in Lisbon, Portugal.

Responsibilities

• Provide professional and efficient customer support in Dutch and English.
• Handle customer inquiries, identify issues, and deliver effective solutions.
• Ensure a positive customer experience through clear communication and a customer-focused approach.
• Maintain high service quality and contribute to customer satisfaction.

Skills

Dutch proficiency

English proficiency

Communication

Problem solving

Customer-oriented

Job description

Cross Border Talents in Lisbon is seeking a Dutch and English-speaking customer care specialist to join our international team. You will provide professional support in Dutch and English, handle inquiries, identify issues, and deliver solutions to ensure a positive customer experience.

The on-site role in Arroios, Lisbon runs 08:00–18:00, with a transition to hybrid after three months. We offer a €100 performance bonus and a €150 language bonus, plus opportunities for growth in an international