Danish Speaking Support Specialist — Relocation to Sofia

Recruitment By Ierotheos; Portugal; On-site; EUR 20,000 - 31,000; Full time

Benefits offered by this job

Fully Paid Training

Health Insurance

Fully Paid Relocation Package

Free Relocation Concierge

Monthly Performance Bonus

Competitive Monthly Salary

Job summary

Mercier Consultancy Group is seeking a Danish Speaking Support Specialist to join their team in Sofia, Bulgaria. The role involves delivering high-quality Danish language support, resolving inquiries via multiple channels, and maintaining detailed customer records, with training and relocation support provided.

Ideal candidates are native or fluent in Danish with professional English, experience in customer support, and a willingness to relocate to Bulgaria.

Qualifications

• Native or fluent Danish (spoken and written).
• Professional proficiency in English for team integration and communication.
• Previous experience in the customer support services industry is considered a strong advantage.
• Strong problem-solving skills and a customer-centric mindset.

Responsibilities

• Provide high-quality technical and customer assistance to clients in the Danish language.
• Ensure efficient resolution of inquiries through multiple communication channels within the customer support services sector.
• Maintain detailed records of customer interactions to ensure data integrity and service quality.
• Collaborate with cross-functional teams to elevate complex issues and improve overall customer satisfaction.
• Stay updated on product knowledge and internal support protocols to provide accurate, industry-leading guidance.
• Contribute to the positive culture of our international team, one of the premier Danish-speaking jobs available in the market.
• Participate in regular performance evaluations to optimize personal output and reach targets.

Skills

Danish language

English language

Customer support

Problem solving

Job description

Mercier Consultancy Group is seeking a Danish Speaking Support Specialist to join their team in Sofia, Bulgaria. The role involves delivering high-quality Danish language support, resolving inquiries via multiple channels, and maintaining detailed customer records, with training and relocation support provided.

Ideal candidates are native or fluent in Danish with professional English, experience in customer support, and a willingness to relocate to Bulgaria.