Danish-Speaking Support Specialist | Relocation Included

Recruitment By Ierotheos; Portugal; On-site; EUR 22,000 - 36,000; Full time

Benefits offered by this job

Competitive monthly salary

Fully paid training

Health Insurance

Fully paid relocation package (flight,

transfer, hotel)

Free relocation concierge

Monthly performance bonus

And Much More…

Job summary

Mercier Consultancy Group is seeking a Danish Speaking Customer Support Specialist to join the client’s team in Sofia, Bulgaria. The role offers an international environment with comprehensive relocation support and a fully paid relocation package.

Responsibilities include delivering omnichannel Danish support, resolving inquiries, and maintaining high customer satisfaction. Candidates with prior customer support experience and strong communication skills are preferred.

Qualifications

• Danish-speaking (native or fluent) required.
• EU passport valid for relocation to Bulgaria.
• Previous customer support experience preferred.
• Willingness to relocate to Bulgaria.
• Excellent communication and a customer-centric mindset.

Responsibilities

• Deliver omnichannel Danish-speaking support to clients.
• Resolve product/service inquiries with professionalism and efficiency.
• Maintain high customer satisfaction with accurate guidance.
• Document interactions and data in the CRM system.
• Collaborate with international teams to improve service delivery.
• Meet SLAs and drive performance targets.
• Share knowledge to support team culture.

Skills

Danish fluency

Customer empathy

CRM experience

Tools

CRM systems

Job description

Mercier Consultancy Group is seeking a Danish Speaking Customer Support Specialist to join the client’s team in Sofia, Bulgaria. The role offers an international environment with comprehensive relocation support and a fully paid relocation package.

Responsibilities include delivering omnichannel Danish support, resolving inquiries, and maintaining high customer satisfaction. Candidates with prior customer support experience and strong communication skills are preferred.