Customer Support with Danish

Recruityard

Porto

Presencial

EUR 20 088 - 24 552

Tempo integral

14 dias+

Gerador de candidaturas

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Ultrapassa os filtros ATS

Vantagens oferecidas por esta oferta de emprego

Competitive monthly salary

Performance-based bonuses

Health insurance and employee discounts

Meal allowance

Relocation support

Full training provided and paid

Real career progression opportunities

Resumo da oferta

A leading recruitment agency in Porto is seeking a Danish-speaking Customer Support Agent. You will assist high-value clients in a fast-paced environment, providing support via chat, email, and phone. Ideal candidates should have strong communication skills and a customer-oriented mindset. This role offers a competitive salary, performance bonuses, and relocation support for candidates from Europe.

Qualificações

Fluency in Danish (mandatory) and proficient English.
Strong communication, problem-solving, and interpersonal skills.
Basic technical proficiency and computer skills.
Ability to manage multiple tasks in a fast-paced environment.
A proactive and customer-oriented mindset.

Responsabilidades

Provide support to high-level clients via chat, email, and phone.
Troubleshoot and resolve technical issues.
Deliver pre- and post-sales support for digital advertising products.

Conhecimentos

Fluency in Danish

Proficient English

Strong communication skills

Problem-solving skills

Interpersonal skills

Basic technical proficiency

Descrição da oferta de emprego

6 days ago Be among the first 25 applicants

Location: Porto
Workload: Full-Time

Position Overview:
We are currently looking for Danish-speaking Customer Support Agents to join a fast-growing team in Porto. This is an exciting opportunity to work with leading global brands in the digital advertising space, supporting high-value clients and helping them grow their presence online.

Main Responsibilities:
- Provide support to high-level clients via chat, email, and phone.
- Assist customers with the self-serve advertising platform and related tools.
- Deliver pre- and post-sales support for digital advertising products.
- Troubleshoot and resolve technical issues, such as bugs or delivery errors.
- Communicate updates and resolutions to clients in a timely and professional manner.
- Identify opportunities for customers to enhance their advertising performance.
- Gather client feedback and share product insights to improve user experience.

Candidate Profile:
- Fluency in Danish (mandatory) and proficient English.
- Strong communication, problem-solving, and interpersonal skills.
- Basic technical proficiency and computer skills.
- Ability to manage multiple tasks in a fast-paced environment.
- A team player with a proactive and customer-oriented mindset.
- Previous experience in customer support or digital marketing is valued but not required.

Compensation & Benefits Package:
- Competitive monthly salary
- Performance-based bonuses
- Health insurance and employee discounts
- Meal allowance
- Relocation support (for candidates moving from within Europe)
- Full training provided and paid
- Real career progression opportunities in a leading industry

Why Apply?

- Join a well-established and reputable company in the customer experience sector.
- Work with globally recognized brands in an exciting and innovative field.
- Enjoy a dynamic and multicultural team environment.
- Build your career with ongoing training and advancement potential.
- Benefit from a competitive compensation and relocation package.

If you're fluent in Danish, passionate about digital solutions, and eager to take the next step in your career, we’d love to hear from you!

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