Customer Support with Danish

Recruityard; Porto; Sur place; EUR 20 088 - 24 552; Plein temps

Avantages offerts par ce poste

Competitive monthly salary

Performance-based bonuses

Health insurance and employee discounts

Meal allowance

Relocation support

Full training provided and paid

Real career progression opportunities

Résumé du poste

A leading recruitment agency in Porto is seeking a Danish-speaking Customer Support Agent. You will assist high-value clients in a fast-paced environment, providing support via chat, email, and phone. Ideal candidates should have strong communication skills and a customer-oriented mindset. This role offers a competitive salary, performance bonuses, and relocation support for candidates from Europe.

Qualifications

• Fluency in Danish (mandatory) and proficient English.
• Strong communication, problem-solving, and interpersonal skills.
• Basic technical proficiency and computer skills.
• Ability to manage multiple tasks in a fast-paced environment.
• A proactive and customer-oriented mindset.

Responsabilités

• Provide support to high-level clients via chat, email, and phone.
• Troubleshoot and resolve technical issues.
• Deliver pre- and post-sales support for digital advertising products.

Connaissances

Fluency in Danish

Proficient English

Strong communication skills

Problem-solving skills

Interpersonal skills

Basic technical proficiency

Description du poste

6 days ago Be among the first 25 applicants

Location: Porto
Workload: Full-Time

Position Overview:
We are currently looking for Danish-speaking Customer Support Agents to join a fast-growing team in Porto. This is an exciting opportunity to work with leading global brands in the digital advertising space, supporting high-value clients and helping them grow their presence online.

Main Responsibilities:
- Provide support to high-level clients via chat, email, and phone.
- Assist customers with the self-serve advertising platform and related tools.
- Deliver pre- and post-sales support for digital advertising products.
- Troubleshoot and resolve technical issues, such as bugs or delivery errors.
- Communicate updates and resolutions to clients in a timely and professional manner.
- Identify opportunities for customers to enhance their advertising performance.
- Gather client feedback and share product insights to improve user experience.

Candidate Profile:
- Fluency in Danish (mandatory) and proficient English.
- Strong communication, problem-solving, and interpersonal skills.
- Basic technical proficiency and computer skills.
- Ability to manage multiple tasks in a fast-paced environment.
- A team player with a proactive and customer-oriented mindset.
- Previous experience in customer support or digital marketing is valued but not required.

Compensation & Benefits Package:
- Competitive monthly salary
- Performance-based bonuses
- Health insurance and employee discounts
- Meal allowance
- Relocation support (for candidates moving from within Europe)
- Full training provided and paid
- Real career progression opportunities in a leading industry

Why Apply?

- Join a well-established and reputable company in the customer experience sector.
- Work with globally recognized brands in an exciting and innovative field.
- Enjoy a dynamic and multicultural team environment.
- Build your career with ongoing training and advancement potential.
- Benefit from a competitive compensation and relocation package.

If you're fluent in Danish, passionate about digital solutions, and eager to take the next step in your career, we’d love to hear from you!

By applying, you are giving your GDPR consent for your CV and personal details to be processed for recruitment purposes.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Consumer Services

Referrals increase your chances of interviewing at Recruityard by 2x

Get notified about new Customer Support Specialist jobs in Porto, Porto, Portugal.

Employee Services & Procurement Support Specialist (m/f/d)

Content Moderation Or Customer Support French / German / Italian

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.