Customer Support with Greek

Recruityard; Porto; Presencial; EUR 13 392 - 20 088; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Benefícios de Saúde

Bônus baseados em desempenho

Apoio à Relocação

Resumo da oferta

Uma empresa em rápido crescimento está à procura de Agentes de Suporte ao Cliente que falem Grego para se juntar à sua equipe em Porto. O candidato ideal terá fluência em Grego e Inglês, com habilidades de comunicação e resolução de problemas. As responsabilidades incluem fornecer suporte a clientes através de diferentes canais e ajudar com a plataforma de publicidade digital. Oferecemos um pacote competitivo de salário e benefícios, além de oportunidades reais de progresso na carreira.

Qualificações

• Fluência em Grego e Inglês.
• Habilidades de comunicação e resolução de problemas.
• Capacidade de gerenciar múltiplas tarefas em um ambiente dinâmico.

Responsabilidades

• Fornecer suporte a clientes de alto nível via chat, e-mail e telefone.
• Resolver problemas técnicos e comunicar atualizações aos clientes.
• Identificar oportunidades para melhorar o desempenho publicitário dos clientes.

Conhecimentos

Fluência em Grego

Inglês Profundo

Comunicação

Resolução de Problemas

Descrição da oferta de emprego

3 weeks ago Be among the first 25 applicants

Location: Porto
Workload: Full-Time

Position Overview:
We are currently looking for Greek-speaking Customer Support Agents to join a fast-growing team in Porto. This is an exciting opportunity to work with leading global brands in the digital advertising space, supporting high-value clients and helping them grow their presence online.

Main Responsibilities:
- Provide support to high-level clients via chat, email, and phone.
- Assist customers with the self-serve advertising platform and related tools.
- Deliver pre- and post-sales support for digital advertising products.
- Troubleshoot and resolve technical issues, such as bugs or delivery errors.
- Communicate updates and resolutions to clients in a timely and professional manner.
- Identify opportunities for customers to enhance their advertising performance.
- Gather client feedback and share product insights to improve user experience.

Candidate Profile:
- Fluency in Greek (mandatory) and proficient English.
- Strong communication, problem-solving, and interpersonal skills.
- Basic technical proficiency and computer skills.
- Ability to manage multiple tasks in a fast-paced environment.
- A team player with a proactive and customer-oriented mindset.
- Previous experience in customer support or digital marketing is valued but not required.

Compensation & Benefits Package:
- Competitive monthly salary
- Performance-based bonuses
- Health insurance and employee discounts
- Meal allowance
- Relocation support (for candidates moving from within Europe)
- Full training provided and paid
- Real career progression opportunities in a leading industry

Why Apply?

- Join a well-established and reputable company in the customer experience sector.
- Work with globally recognized brands in an exciting and innovative field.
- Enjoy a dynamic and multicultural team environment.
- Build your career with ongoing training and advancement potential.
- Benefit from a competitive compensation and relocation package.

If you're fluent in Greek, passionate about digital solutions, and eager to take the next step in your career, we’d love to hear from you!

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Consumer Services

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