Customer Specialist Braga | Hybrid, Growth & Perks

Cross Border Talents; Braga; Híbrido; EUR 24 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary

Performance Bonus

Meal Allowance

Transportation Support

Health & Life Insurance

Relocation Package

Hybrid Work

Resumo da oferta

Cross Border Talents in Braga, Portugal is looking for a Customer Specialist. In this role, you will be the main point of contact for customers, providing exceptional support through phone, email, and live chat. Your responsibilities include resolving customer inquiries efficiently and ensuring a positive customer experience.

The ideal candidate is fluent in French, has EU citizenship or a valid Portuguese residency card, and possesses strong communication skills. Join our collaborative team and enjoy benefits like a competitive salary, performance bonuses, and a hybrid work model.

Qualificações

• Fluent in French (C1/C2 level).
• EU citizenship or a valid Portuguese residency card.
• 0–1 year in customer support or a related role.

Responsabilidades

• Deliver high-quality customer support through multiple channels.
• Handle customer questions, concerns, and requests accurately.
• Provide clear guidance and practical solutions.
• Maintain accurate records of customer interactions.
• Collaborate with internal departments for issue resolutions.

Conhecimentos

Strong communication

Analytical abilities

Problem-solving

Descrição da oferta de emprego

Cross Border Talents in Braga, Portugal is looking for a Customer Specialist. In this role, you will be the main point of contact for customers, providing exceptional support through phone, email, and live chat. Your responsibilities include resolving customer inquiries efficiently and ensuring a positive customer experience.

The ideal candidate is fluent in French, has EU citizenship or a valid Portuguese residency card, and possesses strong communication skills. Join our collaborative team and enjoy benefits like a competitive salary, performance bonuses, and a hybrid work model.