Customer Service Specialist - Italian Speaker (P)
Cross Border Talents
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Vantagens oferecidas por esta oferta de emprego
Resumo da oferta
Cross Border Talents is hiring a Customer Service Specialist for Italian-speaking clients in Portugal. You will assist customers via phone, email, and chat, troubleshoot issues, and ensure a high-quality service experience while collaborating with internal teams to improve delivery.
This role offers a modern office or hybrid/remote options, with competitive salary and bonuses, plus private health insurance and career development opportunities.
Qualificações
- Fluent or C2 level in Italian.
- English at B2 level or higher.
- Based in Portugal.
Responsabilidades
- Assist customers via phone, email, and chat.
- Troubleshoot and resolve product or service-related issues.
- Provide an outstanding customer experience.
- Work with internal teams to improve service delivery.
Conhecimentos
Descrição da oferta de emprego
Job Openings Customer Service Specialist - Italian Speaker (P)
Are you a people person with a passion for helping others? Join our international team in Portugal as a Customer Service Advisor, supporting global clients in a dynamic, friendly, and multicultural environment.
Fluent or C2 level in Italian
English at B2 level or higher
Already based in Portugal
Great communication and problem-solving skills
Assist customers via phone, email, and chat
Troubleshoot and resolve product or service-related issues
Provide an outstanding customer experience
Work with internal teams to improve service delivery
Competitive salary + performance bonuses
Private health insurance
Paid training and career development
Modern office or hybrid/remote options
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