Customer Service Advisor - Italian Speaker (P)

Cross Border Talents; Lisboa; Híbrido; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonuses

Health insurance

Training & development

Hybrid/remote options

Resumo da oferta

Cross Border Talents in Lisbon is seeking a Customer Service Advisor who speaks Italian to join our international team in Portugal. You will support global clients in a dynamic, friendly environment.

The role requires fluent Italian and English at B2 level or higher, based in Lisbon, with strong communication and problem-solving skills. You will handle inquiries via phone, email, and chat and work with internal teams to improve service.

Qualificações

• Fluent or C2 level in Italian
• English at B2 level or higher
• Based in Lisbon
• Great communication and problem-solving skills

Responsabilidades

• Assist customers via phone, email, and chat
• Troubleshoot and resolve product or service-related issues
• Provide an outstanding customer experience
• Work with internal teams to improve service delivery

Conhecimentos

Italian language

English (B2)

Lisbon based

Communication skills

Problem solving

Descrição da oferta de emprego

About the job Customer Service Advisor - Italian Speaker (P)

Are you a people person with a passion for helping others? Join our international team in Portugal as a Customer Service Advisor, supporting global clients in a dynamic, friendly, and multicultural environment.

What We're Looking For:

• Fluent or C2 level in Italian


• English at B2 level or higher


• Already based in Lisbon


• Great communication and problem‑solving skills

What Youll Do:

• Assist customers via phone, email, and chat


• Troubleshoot and resolve product or service‑related issues


• Provide an outstanding customer experience


• Work with internal teams to improve service delivery

What We Offer:

• Competitive salary + performance bonuses


• Private health insurance


• Paid training and career development


• Modern office or hybrid/remote options