Customer Service - Dutch Speaker (P)

Cross Border Talents; Lisboa; Híbrido; EUR 24 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance

Career development

Hybrid/remote options

Resumo da oferta

Cross Border Talents in Portugal seeks a Customer Service Advisor who speaks Dutch to support global clients. You will handle inquiries via phone, email, and chat, helping resolve issues and ensure a high-quality experience.

The role offers a modern office with hybrid or remote options and opportunities for paid training and career growth. Fluency in Dutch (C2) and English (B2+) are required, with strong communication and problem-solving abilities.

Qualificações

• Fluent or C2 level in Dutch.
• English at B2 level or higher.
• Already based in Portugal.
• Great communication and problem-solving skills.

Responsabilidades

• Assist customers via phone, email, and chat.
• Troubleshoot and resolve product or service-related issues.
• Provide an outstanding customer experience.
• Work with internal teams to improve service delivery.

Conhecimentos

Dutch fluency

English proficiency

Communication skills

Descrição da oferta de emprego

About the job Customer Service - Dutch Speaker (P)

Are you a people person with a passion for helping others? Join our international team in Portugal as a Customer Service Advisor, supporting global clients in a dynamic, friendly, and multicultural environment.

What We´re Looking For:

Fluent or C2 level in Dutch

English at B2 level or higher

Already based in Portugal

Great communication and problem-solving skills

What Youll Do:

Assist customers via phone, email, and chat

Troubleshoot and resolve product or service-related issues

Provide an outstanding customer experience

Work with internal teams to improve service delivery

What We Offer:

Competitive salary + performance bonuses

Private health insurance

Paid training and career development

Modern office or hybrid/remote options