Customer Service Advisor - Spanish Speaker (P)

Cross Border Talents; Lisboa; Híbrido; EUR 17 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Performance bonuses

Private health insurance

Paid training and career development

Modern office / hybrid options

Resumo da oferta

Cross Border Talents in Portugal seeks a Customer Service Advisor fluent in Spanish (C2) and English at least B2, preferably based in Lisbon. You will assist customers via phone, email and chat, delivering excellent service in a multicultural environment.

You will troubleshoot issues, collaborate with internal teams to improve service delivery, and engage in paid training and career development. The role offers a modern office with hybrid/remote options and a competitive salary with performance

Qualificações

• Spanish language at fluent or C2 level
• English at B2 level or higher
• Based in Lisbon
• Strong communication and problem-solving skills

Responsabilidades

• Assist customers via phone, email, and chat
• Troubleshoot and resolve product or service-related issues
• Provide an outstanding customer experience
• Work with internal teams to improve service delivery

Conhecimentos

Spanish (C2)

English (B2)

Descrição da oferta de emprego

Customer Service Advisor - Spanish Speaker (P)

About the job Customer Service Advisor - Spanish Speaker (P)

Are you a people person with a passion for helping others? Join our international team in Portugal as a Customer Service Advisor, supporting global clients in a dynamic, friendly, and multicultural environment.

What We´re Looking For:

Fluent or C2 level in Spanish

English at B2 level or higher

Already based in Lisbon

Great communication and problem-solving skills

What Youll Do:

Assist customers via phone, email, and chat

Troubleshoot and resolve product or service-related issues

Provide an outstanding customer experience

Work with internal teams to improve service delivery

What We Offer:

Competitive salary + performance bonuses

Private health insurance

Paid training and career development

Modern office or hybrid/remote options