Customer Service & Sales Admin - Lisbon - Late Shift

Syensqo; Lisboa; On-site; EUR 21,000 - 28,000; Full time

Benefits offered by this job

Training platform for all employees

Free well-being sessions (physical and

Job summary

Syensqo SA in Lisbon is seeking a Customer Service & Sales Administration professional for a late shift, temporary position. You will manage a market-dedicated account portfolio in collaboration with the Accounts Managers and support the team in delivering service levels that could grow into Key Accounts.

Work with CSRs, manage orders from placement to invoicing in SFDC and SAP, handle complaints, and participate in improvement projects.

Qualifications

• University degree in a relevant field.
• At least 2 years of experience in a similar role.
• SAP knowledge.
• Excellent relational skills.
• Ability to collaborate and work within a team.
• Ability to manage projects.

Responsibilities

• Manage effective and accurate order processing from order placement to invoicing and follow-up.
• Complaint entering and follow-up
• Managing Customer Specific Requirements in SFDC (Salesforce)
• Sample management in SFDC/SAP
• Customer request management in SFDC
• Gain knowledge in the specific markets
• Participate in some improvement projects

Skills

Excellent relational skills

Capacity to collaborate and work withi

Ability to manage projects

Education

University Degree in a relevant field

Tools

SAP

Job description

Syensqo SA in Lisbon is seeking a Customer Service & Sales Administration professional for a late shift, temporary position. You will manage a market-dedicated account portfolio in collaboration with the Accounts Managers and support the team in delivering service levels that could grow into Key Accounts.

Work with CSRs, manage orders from placement to invoicing in SFDC and SAP, handle complaints, and participate in improvement projects.