Client Services & Sales Administration Pro (Hybrid)

Syensqo SA; Lisboa; Hybrid; EUR 21,000 - 28,000; Full time

Benefits offered by this job

Training platform for all employees

Free language courses (24 languages)

Free well-being sessions

Job summary

Syensqo SA in Lisbon is seeking a Customer Service & Sales Administration professional for a 9-month, fixed-term role supporting North America client portfolio.

You will handle order processing, invoicing, complaints, and CRM data in SFDC/SAP, with collaboration across Accounts Managers and Supply Chain. Fluent English and SAP knowledge are required; hybrid work with a 14:00–23:00 schedule.

Qualifications

• University Degree in a relevant field.
• At least 2 years experience in a similar position.
• SAP knowledge.
• Fluent in English.
• Acute customer centricity.
• Excellent relational skills.
• Capacity to collaborate and work within a team.
• Ability to manage projects.
• Microsoft Office 365 tools (plus).
• CRM (SFDC a plus)

Responsibilities

• Manage effective and accurate order processing from order placement to invoicing and follow-up.
• Complaint entering and follow-up.
• Managing Customer Specific Requirements in SFDC (Salesforce).
• Sample management in SFDC/SAP.
• Customer request management in SFDC.
• Gain knowledge in the specific markets.
• Participate in some improvement projects.

Skills

Fluent English

Customer focus

Relational skills

Team collaboration

Project management

Education

University degree in a relevant field

Tools

SFDC (Salesforce)

SAP

Microsoft Office 365

Job description

Syensqo SA in Lisbon is seeking a Customer Service & Sales Administration professional for a 9-month, fixed-term role supporting North America client portfolio.

You will handle order processing, invoicing, complaints, and CRM data in SFDC/SAP, with collaboration across Accounts Managers and Supply Chain. Fluent English and SAP knowledge are required; hybrid work with a 14:00–23:00 schedule.