Global Accounts CS & Sales Admin — Hybrid, Lisbon

Syensqo; Lisboa; Hybrid; EUR 21,000 - 28,000; Full time

Benefits offered by this job

Training platform for all employees

Free language courses (24 languages)

Free well-being sessions

Job summary

Syensqo in Lisbon is seeking a Customer Portfolio Manager to oversee a market-dedicated client portfolio and work with Accounts Managers. You will ensure accurate order processing, handle complaints, and manage customer requirements in SFDC, SAP, and CRM systems.

This role operates on a hybrid schedule from Lisbon, with a fixed nine-month contract, supporting North American markets. Fluent English, SAP knowledge, and strong relational skills are essential for success.

Qualifications

• University degree in a relevant field.
• At least 2 years of experience in a similar position.
• SAP knowledge.
• Fluent in English.

Responsibilities

• Manage end-to-end order processing from placement to invoicing.
• Handle complaints and follow-up.
• Manage customer-specific requirements in SFDC (Salesforce).
• Sample management in SFDC/SAP.
• Handle customer requests in SFDC.
• Gain knowledge of specific markets.
• Participate in improvement projects.

Skills

Customer focus

Teamwork

Project management

English fluency

Relational skills

Collaboration

Cross-functional

Time management

Education

University degree in a relevant field

Tools

SFDC (Salesforce)

SAP

MS Office

Job description

Syensqo in Lisbon is seeking a Customer Portfolio Manager to oversee a market-dedicated client portfolio and work with Accounts Managers. You will ensure accurate order processing, handle complaints, and manage customer requirements in SFDC, SAP, and CRM systems.

This role operates on a hybrid schedule from Lisbon, with a fixed nine-month contract, supporting North American markets. Fluent English, SAP knowledge, and strong relational skills are essential for success.