Customer Service Representative French Speaker

Cross Border Talents; Lisboa; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Welcome Bonus: €3000

Relocation Package

Meal Allowance: €7.23 per working day

Transport Allowance: €20 per month

Health Insurance available from day 1

Job summary

A growing international company in Lisbon is seeking motivated individuals for an on-site customer service team. The role involves assisting customers in French and requires strong communication skills. The company offers relocation support, meal and transport allowances, and health insurance from day one. Join us for a career that blends professional development with the Southern European lifestyle.

Qualifications

• Strong communication skills
• Professional and empathetic in handling inquiries
• Fluency in French (C2) and English (B2)

Responsibilities

• Assist customers via phone, email, and chat in French.
• Handle inquiries with professionalism and empathy.
• Resolve issues and guide users with provided solutions.
• Work with internal teams to ensure a smooth customer experience.

Job description

Are you ready for your next career step under the Portuguese sun? Were hiring motivated individuals with strong communication skills to join our on-site customer service team in Lisbon.

In this role, you will support customers and help deliver high-quality service in a dynamic and international environment.

Your Responsibilities

• Assist customers via phone, email, and chat in French

• Handle inquiries with professionalism and empathy

• Resolve issues and guide users with provided solutions

• Work with internal teams to ensure a smooth customer experience

Language Requirements

• French: C2

• English: B2

Work Schedule

• Monday to Saturday (including bank holidays)

• 08:00 AM 06:00 PM (Portuguese time)

• Days off: Sunday + 1 rotational day per week

What We Offer

• Welcome Bonus: 3000

• Relocation Package (for candidates moving from outside Portugal):

  • Flight reimbursement up to 400 after 6 months of employment (economy class)

  • Room in a shared apartment (maximum 12 months), rent 280/month, all bills included directly deducted from salary

• Meal Allowance: 7.23 per working day

• Transport Allowance: 20 per month

• Health Insurance: Available from day 1 (with a monthly contribution); becomes free after 6 months of contract

Join our growing team in Lisbon and enjoy a career where professional development meets the lifestyle of Southern Europe.

Apply now to begin your new journey in Portugal!