French Speaker (Customer Support) in Portugal

Cross Border Talents; Lisboa; On-site; EUR 30,466 - 36,493; Full time

Benefits offered by this job

3000 euro Welcome Bonus

Meal Allowance: 7.23 euro per working day

Transport Allowance: 20 euro per month

Health Insurance from day 1

Accommodation in a shared apartment

Job summary

An international customer service provider in Lisbon is seeking enthusiastic French-speaking Customer Service Specialists. This role requires providing outstanding support through phone, email, and chat, while maintaining service standards in a dynamic environment. Candidates must be solution-oriented with a strong C2-level command of French and a good understanding of English. This position offers competitive benefits, including a welcome bonus and allowances for meals and transport. Experience Mediterranean living while advancing your career in one of Europe's vibrant capitals.

Qualifications

• C2-level French required to assist customers.
• B2+ English proficiency for effective communication.
• Availability to work on-site in Lisbon.

Responsibilities

• Provide outstanding customer support in French via phone, email, and chat.
• Troubleshoot issues and guide users toward quick solutions.
• Maintain service quality standards in a fast-paced environment.

Skills

C2-level French

Good command of English (B2+)

Problem-solving mindset

Can-do attitude

Job description

Overview

Support customers by day, explore Lisbon by night your Mediterranean life starts here!

Do you have C2-level French and are ready for a new adventure under the Portuguese sun? Were looking for enthusiastic and solution-oriented Customer Service Specialists to join our international team on-site in Lisbon.

Whether its answering a call with a smile or solving a tricky problem, youll be the go-to person for our French-speaking customers all while living your best Mediterranean life in one of Europes most vibrant cities.

What You\'ll Do

• Provide outstanding customer support in French via phone, email, and chat
• Assist customers with professionalism and empathy
• Troubleshoot issues and guide users toward quick solutions
• Maintain service quality standards in a fast-paced environment

Your Schedule

• Monday to Sunday
• 07:00-23:00 (rotative shifts)
• 2 rotative days off per week
• 24/7 shift schedule may be introduced at a later stage

What\'s in it for You

• 3000 euro Welcome Bonus
• Meal Allowance: 7.23 euro per working day
• Transport Allowance: 20 euro per month
• Health Insurance: From day 1 (with a small monthly contribution) free after 6 months
• Workplace: On-site in Lisbon (not remote)

Relocating to Lisbon? Weve got your back

• Flight reimbursement up to 400 euro (paid after 6 months)
• Accommodation: Room in a shared apartment for up to 12 months only 280 euro/month, all bills included (directly deducted from your salary)

What You Need to Bring

• C2-level French
• Good command of English (B2+)
• Valid EU ID, Residence Card, or Manifestação de Interesse
• Availability to work on-site in Lisbon
• A problem-solving mindset and a can-do attitude

Lisbons sunshine, culture, and energy are calling and so is your next career step.
Apply now and say bonjour to a new beginning in Portugal!