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Cross Border Talents is seeking a Customer Service Advisor for Danish speakers in Portugal. You will support global clients in a dynamic, multicultural environment and handle inquiries by phone, email, and chat.
Fluent Danish (C2) and English (B2+) are required, and you must be based in Portugal. The role offers paid training, career development, private health insurance, and a modern office with hybrid or remote options.
Are you a people person with a passion for helping others? Join our international team in Portugal as a Customer Service Advisor, supporting global clients in a dynamic, friendly, and multicultural environment.
Fluent or C2 level in Danish
English at B2 level or higher
Already based in Portugal
Great communication and problem-solving skills
Assist customers via phone, email, and chat
Troubleshoot and resolve product or service-related issues
Provide an outstanding customer experience
Work with internal teams to improve service delivery
Competitive salary + performance bonuses
Private health insurance
Paid training and career development
Modern office or hybrid/remote options