Customer Representative (French-speaking) - Financial Management Platform

Concentrix; Braga; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary and performance bonus

Full paid training

Career development programs

Bring-a-friend bonus

Resumo da oferta

Concentrix is seeking a Customer Representative in Braga, Portugal. In this on-site role, you will provide support on a financial management platform while ensuring that performance goals are met. Key responsibilities include responding to customer inquiries, technical support, and assisting users with financial knowledge. Ideal candidates will be fluent in French and possess strong communication skills. The company offers competitive salaries, bonuses, and career development opportunities.

Qualificações

• High level of French to respond to customer inquiries.
• Strong writing skills for communication.
• Ability to work as part of a team and help others.

Responsabilidades

• Respond quickly to customer inquiries.
• Provide technical support for the financial management platform.
• Help users navigate the platform and explain features.
• Guide users on financial principles and budgeting.

Conhecimentos

Fluent French (written and spoken)

Excellent communication skills

Team player

Proactive and results-driven

Descrição da oferta de emprego

Job Title

Customer Representative (French-speaking) - Financial Management Platform

Job Description

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

If you’re looking to grow and be inspired, as a Customer Representative in Braga, Portugal (On-Site) you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What You Will Do In This Role

• Respond quickly and professionally to customer inquiries
• Provide technical support to users experiencing difficulties with the financial management platform
• Help users navigate the platform, explain features, and ensure they can make the most of the financial tools and resources available
• Offer guidance on basic financial principles, budgeting, and financial planning to users who may need help understanding specific features or functionalities

Your Qualifications

• Have a high level of French (written and spoken)
• Have excellent writing and communication skills
• Are proactive, results-driven, motivated, and able to work as part of a team
• Are patient and passionate about helping people

What’s In It For You

• Competitive salary and performance bonus
• Central location in Braga, Portugal
• Bring-a-friend (referral) bonus opportunities
• Full paid training on the company and the project you'll be working on
• Career development programs

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal-opportunity employer

We’re proudly united as one team, one company, globally. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work

In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.