Customer Experience Pro - Motorcycle Brand (Lisbon, On-Site)

Concentrix Portugal; Lisboa; Presencial; EUR 12 000 - 18 000; Tempo integral

Resumo da oferta

Concentrix Portugal in Lisbon is seeking a Customer Experience Pro for a motorcycle brand to handle inbound channels (calls, chats, emails, social media) on-site. You will explain programs and benefits and guide new member orientations, engaging with members about Motor Clothes, merchandising and P&A, while driving events and loyalty through proactive communication.

Fluency in Dutch and English (B2) is highly valued, and the role requires an on-site presence in Lisbon, Portugal.

Qualificações

• Fluency in Dutch and English (B2) is highly valued.

Responsabilidades

• Handle inbound calls, chats, emails, and social media.
• Explain programs and benefits to customers.
• Guide new member orientations.
• Engage with members about Motorcycle Brand products (Motor Clothes, merchandising, P&A).
• Help drive events and loyalty through proactive communication.

Conhecimentos

Dutch

English

Descrição da oferta de emprego

Concentrix Portugal in Lisbon is seeking a Customer Service Representative to handle inbound calls, chats, emails, and social media. This on-site role focuses on assisting motorcycle-related customers, explaining programs and benefits, and guiding new member orientations. You will engage with members about Motor Clothes, merchandising, and P&A, and help drive events and loyalty through proactive communication. Fluency in Dutch and English (B2) is highly valued.

Customer Experience Pro - Motorcycle Brand (Lisbon, On-Site) Lisbon, Portuguese Republic, PT