Dutch-Speaking Customer Advocate – Lisbon (On-Site)

Minacs; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary and performance bonus

Full paid training

Bring-a-friend bonus opportunities

Resumo da oferta

Minacs is seeking a Customer Service Representative in Lisbon, Portugal, to join a global team supporting a prominent motorcycle brand. Your role will involve managing customer interactions via calls, real-time chat, and email, ensuring excellent service quality and brand loyalty.

The ideal candidate has a strong command of Dutch and English, with a passion for motorcycles. Training and growth opportunities are offered, along with competitive salary and benefits. Engage with us to enhance customer experiences!

Qualificações

• Previous experience in a customer service center is an advantage.
• Passionate about motorcycles; active riders preferred.

Responsabilidades

• Manage inbound calls, chat, and email support.
• Provide information on programs and membership benefits.
• Assist in managing contacts and customer complaints.
• Inform community about upcoming events and rallies.

Conhecimentos

High level of Dutch

Fluent in English (B2)

Typing and computer skills (MS Office)

Tech-savvy

Clear communication of complex concepts

Descrição da oferta de emprego

Minacs is seeking a Customer Service Representative in Lisbon, Portugal, to join a global team supporting a prominent motorcycle brand. Your role will involve managing customer interactions via calls, real-time chat, and email, ensuring excellent service quality and brand loyalty.

The ideal candidate has a strong command of Dutch and English, with a passion for motorcycles. Training and growth opportunities are offered, along with competitive salary and benefits. Engage with us to enhance customer experiences!