Customer Care Representative (M/F) French Speaker
Adecco
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Benefits offered by this job
Job summary
Qualifications
- Fluent in French and English.
- Strong communication and problem-solving skills.
- Ability to provide accurate information to clients.
Responsibilities
- Respond to customer inquiries in French and English.
- Solve customer issues efficiently.
- Maintain detailed records of interactions.
Skills
Job description
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For a dynamic company located in Moscavide, we are hiring a Customer Care Representative (M/F) French Speaker to join our team. This role involves providing exceptional customer service to a diverse range of clients, both nationally and internationally.
The position offers a hybrid work model, with one day in the office and four days remote after the training period. As part of our team, you will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction. This role is ideal for individuals who are fluent in French and English and possess strong communication and problem-solving skills
- Basic salary of 1050€ per month, with additional language supplement of 300€
- Food allowance provided as a 7€ card for daily expenses
- Working hours are from 8:00 to 18:00, offering a structured workday
- Location in Moscavide with a hybrid working model after training
- Outsourcing employment contract valid until December, with potential for extension
What you will Do?
- Respond to customer inquiries and provide accurate information in both French and English
- Solve customer issues efficiently, ensuring a high level of satisfaction
- Maintain detailed records of customer interactions and transactions
- Collaborate with team members to improve customer service processes
- Utilize computer systems to manage customer accounts and data effectively
Your Skills
- Proficiency in French and English to communicate effectively with clients
- Strong customer service skills to address and resolve inquiries
- Excellent communication skills for clear and concise interaction
- Problem-solving abilities to handle customer issues promptly
- Computer literacy to navigate and utilize various software applications
Interested?
If you are interested in joining our team as a Customer Care Representative, please submit your application!
We value diversity and encourage applications from individuals who can contribute to our inclusive work environment. Our recruitment process prioritizes the health and safety of all candidates, with measures in place to ensure a secure application experience.
We look forward to learning more about your skills and how you can contribute to our team.
- Seniority levelEntry level
- Employment typeFull-time
- IndustriesIT Services and IT Consulting
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