Customer Advisor, Lisbon - Spanish Language

Cross border Talents; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Relocation support

Flight reimbursement

Accommodation assistance

Language bonuses

Free Portuguese lessons

Job summary

Cross Border Talents seeks a Customer Advisor (Spanish language) to join their team in Lisbon. The role focuses on delivering high-quality service across multiple support platforms and building customer relationships, with relocation support for international candidates.

Requirements include native-level Spanish (C2) and English at least B2, with training provided. The contract is permanent, with a 30-day probation period and 40-hour work week.

Qualifications

• Spanish at C2 level.
• English at least B2 level.
• Experience in customer/technical support (training provided).
• EU passport or residence in Portugal or Ukrainian refugee certificate.
• 40 hours per week (8 hours/day, 5 days).
• Permanent contract from day one; 30-day probation period.

Responsibilities

• Represent a worldwide brand.
• Deliver high-quality service across multiple support platforms.
• Develop customer relationships and grant the best experience for the customer.
• Troubleshoot through open questions, support documents, and system training.
• Offer recommendations to common problems or frequently asked questions.

Skills

Spanish C2

English B2

Customer service

Communication

Job description

Customer Advisor, Lisbon - Spanish Language

About the job Customer Advisor, Lisbon - Spanish Language

Cross Border Talents is recruiting Customer Advisors (Spanish language)to work in Lisbon, Portugal.

Cross Border Talents is recruiting Customer Advisors (French, Spanish, Portuguese, German or Dutch languages) to work in Lisbon, Portugal.

We are looking for people that love to communicate and are ready for a new challenge! Reallocation is provided for international candidates!

Your Role as a Customer Advisor:

• Represent a worldwide brand;
• Deliver high-quality service across multiple support platforms;
• Develop customer relationships and grant the best experience for the customer;
• Troubleshoot through the use of open questions, support documents, and system training;
• Offer recommendations to common problems or frequently asked questions.

What do you need to have:

• At least C2 of Spanish;
• At least B2 of English;
• Experience in customer/technical support (preferable but not necessary as you will receive training);
• EU passport, residence card from Portugal or Ukrainian refugee certificate.
• Working hours - 40 hours per week = 8 hours a day/ 5 days per week;
• Grow your career with a flexible career path
• Holiday, Christmas and Language Bonuses;
• Contract: Permanent contract from day one, probation period of 30 days;
• Administrative assistance for documentation:
• Free Portuguese lessons, sports activities and much more!!

FOR INTERNATIONAL CANDIDATES:

• Reimbursed flight ticket;
• Accommodation in one of our Client's company-shared apartments;
• Airport pick-up and administrative assistance with your registration in Portugal;