Credit & Collections

Palex Portugal; Braga; On-site; EUR 18,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Job summary

Palex Portugal is seeking a Credit & Collections professional to manage arrears portfolios, contact clients, and negotiate payment terms. You will collaborate with sales and finance to resolve disputes and ensure timely collections.

The role involves maintaining records in ERP systems and supporting credit analysis for new and existing clients, with a focus on meeting monthly collection targets and improving recovery rates.

Qualifications

• Degree in Accounting, Management, Finance or a similar area.

Responsibilities

• Managing the portfolio of customers in arrears, making telephone contacts, e-mails and correspondence to collect overdue amounts.
• Negotiating payment agreements with clients, respecting the company's credit policy.
• Monitoring collection deadlines and taking preventative action to avoid delays.
• Updating and maintaining records of collections and contacts made in the ERP system.
• Supporting credit analysis for new clients and credit reassessment for existing clients.
• Issue reports on accounts receivable, defaults and collection performance.
• Working in collaboration with the commercial department to resolve disputes and clarify pending issues with clients.
• Submit legal collection processes when necessary, in liaison with the legal department.

Skills

Excel

Negotiation

Communication

Attention to detail

Education

Degree in Accounting/Finance

Tools

SAP

Primavera

PHC

Job description

Palex Portugal, a leading company in the management and distribution of innovative hospital and research solutions, is recruiting for Credit & Collections.

Main Responsibilities:

Managing the portfolio of customers in arrears, making telephone contacts, e-mails and correspondence to collect overdue amounts.

Negotiating payment agreements with clients, respecting the company's credit policy.

Monitoring collection deadlines and taking preventative action to avoid delays.

Updating and maintaining records of collections and contacts made in the ERP system.

Supporting credit analysis for new clients and credit reassessment for existing clients.

Issue reports on accounts receivable, defaults and collection performance.

Working in collaboration with the commercial department to resolve disputes and clarify pending issues with clients.

Submit legal collection processes when necessary, in liaison with the legal department.

Requirements:

Degree in Accounting, Management, Finance or a similar area.

At least 3 years' experience in the area of credit collection.

Solid knowledge of Excel and ERP systems (e.G. SAP, Primavera, PHC).

Strong communication, negotiation and resilience skills.

Organisation, attention to detail and results orientation.

Knowledge of English and Spanish is valued.

Performance indicators (KPIs):

Recovery percentage of overdue loans.

Customer satisfaction (dispute resolution).

Efficiency in meeting monthly collection targets.

What we offer:

• Integration into an expanding multinational company;
• Collaborative anddynamic working environment;
• Opportunities forskills development and ongoing training;
• Basic salary + Meal allowance + Variable bonus according to performance;

Social benefits in force in the company: Health Insurance, Life Insurance, among others.