Italian Cash Collection Specialist - Oeiras

Adecco Recursos Humanos; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Initial training

Continuous training

Dynamic work environment

Reference company

Job summary

Adecco Recursos Humanos is seeking a Cash Collections Specialist (Italian Speaker) based in Paço de Arcos, Oeiras. You will manage a centralized mailbox, triage inbound inquiries, and liaise with internal teams to resolve issues, applying credit controls where needed.

The role requires fluent Italian and strong English, high numeracy, and meticulous attention to detail. You will work independently, prioritize tasks, and use Excel and MS Access to reconcile transactions.

Qualifications

• Fluency in Italian (mandatory) and good command of English.
• Ability to reconcile high volume transactions.
• Good analytical skills.
• Professional manner and highly organized.
• Ability to multitask.
• High standard of numeracy, accuracy and attention to detail.
• Ability to work on your own initiative, prioritizing your own work.
• Excel advanced or intermediate skills.
• MS Access knowledge.

Responsibilities

• Management of a centralized mailbox, assigning inbound customer queries.
• Prioritize customer queries once logged.
• Investigate customer queries by liaising with internal departments by phone and email.
• Uphold or credit the charge in the rental system.
• Respond directly to the corporate customer or via the credit control team.
• Build rapport with the customer and credit control team.
• Identify root causes and implement preventative measures.
• Liaise with the data loading.

Skills

Italian language

English proficiency

Numeracy

Attention to detail

Organisation

Multitasking

Initiative

Tools

Excel

MS Access

Job description

Are you ready to be our next Cash Collections Specialist (Italian Speaker)? We're seeking a dynamic individual who thrives on accuracy and enjoys the thrill of financial operations. As a Cash Collections Clerk, you'll play a pivotal role in ensuring the financial processes run smoothly and efficiently!

RESPONSIBILITIES

• Management of a centralized mailbox, assigning inbound customer queries
• Once logged, prioritize customer queries
• Investigate customer queries by liaising with internal departments by both phone and email, to understand the issue.
• Uphold or credit the charge in the rental system
• Respond directly to the corporate customer or via the credit control team
• Building a rapport with the customer and credit control team
• Identifying root causes and putting in preventative measures where applicable
• Liaise with the data loading

KEY SKILLS

• Fluency in Italian (mandatory) and good command of English;
• Ability to reconcile high volume transactions;
• Good analytical skills;
• Professional manner and highly organized;
• Ability to multitask;
• High standard of numeracy, accuracy and attention to detail;
• Ability to work on your own initiative, prioritizing your own work;
• Excel advanced or intermediate skills;
• MS access knowledge.

OFFER

• Opportunity to work in a reference company in its sector;
• Salary conditions compatible with professional experience;
• Dynamic and versatile work environment;
• Work contract with our client;
• Initial and continuous training.
• Location Paço de Arcos, Oeiras