Content Moderator with Polish and English

CallForTalents

Almada

On-site

EUR 8,700 - 12,000

Full time

6 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Meal allowance

Welcome bonus

Complexity bonus

Private health insurance

Relocation assistance

Job summary

CallForTalents in Lisbon, Portugal, is looking for a content moderator to uphold quality and safety standards on an ecommerce platform. You will review content, apply policies, and make reasoned decisions using your local market knowledge.

Requirements include native Polish and English at B2 level or higher, on-site work, and 24/7 rotative shifts. Relocation support and a welcoming package are provided.

Qualifications

Native-level Polish proficiency.
English proficiency at B2 level or above.
Ability to make rational decisions with local market expertise.
High level of attention to detail and accuracy.

Responsibilities

Guarantee products and services standards within the e-commerce platform.
Make rational decisions, leveraging local market expertise.
Ensure high standards of quality while reviewing content.
Become and remain knowledgeable about leading e-commerce products and services standards.
Review content within agreed latency Service Levels and quality standards.
Ensure policy/legal compliance and safety of content uploaded to the platform.
Escalate issues to the company in accordance with established procedures.

Skills

Polish (native)

English (B2+)

Decision making

Attention to detail

Job description

The client is a leading global technology company operating a portfolio of popular social media, content and digital platforms used by hundreds of millions of people worldwide.

In this role you will play a crucial role in maintaining the quality and safety standards of an e-commerce platform. This position involves reviewing content, making rational decisions, and ensuring compliance with established policies and service levels, utilising your local market expertise and language skills.

Responsibilities

Guarantee products and services standards within the e-commerce platform;
Make rational decisions, leveraging local market expertise;
Ensure high standards of quality while reviewing content;
Become and remain knowledgeable about leading e-commerce products and services standards;
Review content within agreed latency Service Levels and quality standards;
Ensure policy/legal compliance and safety of content uploaded to the platform;
Escalate issues to the company in accordance with established procedures.

Requirements

Native-level Polish proficiency
English proficiency at B2 level or above;
Ability to make rational decisions with local market expertise;
Capable of ensuring policy and legal compliance, and the safety of content uploaded to the platform;
Flexibility to adapt to policy changes and shifting schedules, while adhering to standard operating protocols;
High level of attention to detail and accuracy.

Location

Lisbon, Portugal

Work model

On-site

Schedule

24/7 rotative shifts (Monday to Sunday) with 2 rotative days off

Perks