Content Moderator with Polish and English

CallForTalents; Sintra; On-site; EUR 9,300 - 11,000; Full time

Benefits offered by this job

Meal allowance €154 per month

€1,000 welcome bonus, paid over 12 mth

€45 monthly complexity bonus

Private health insurance

Relocation assistance (accommodation)

Job summary

CallForTalents in Lisbon, Portugal, is seeking a content quality and safety reviewer for an on-site role in the e-commerce platform. You will leverage your Polish language skills and local market knowledge to ensure policy compliance, content safety, and high standards of quality in reviews.

The role operates on 24/7 rotative shifts with two days off, offering a monthly gross remuneration of €920 paid in 14 instalments plus meal allowance and health insurance benefits.

Qualifications

• Native-level Polish proficiency.
• English proficiency at B2 level or above.
• Ability to make rational decisions with local market expertise.
• Capable of ensuring policy and legal compliance, and the safety of content uploaded to the platform.
• High level of attention to detail and accuracy.

Responsibilities

• Guarantee products and services standards within the e-commerce platform.
• Make rational decisions, leveraging local market expertise.
• Ensure high standards of quality while reviewing content.
• Become and remain knowledgeable about leading e-commerce products and services standards.
• Review content within agreed latency Service Levels and quality standards.
• Ensure policy/legal compliance and safety of content uploaded to the platform.
• Escalate issues to the company in accordance with established procedures.

Skills

Polish language

English B2

Decision making

Attention to detail

Policy compliance

Job description

The client is a leading global technology company operating a portfolio of popular social media, content and digital platforms used by hundreds of millions of people worldwide.

In this role you will play a crucial role in maintaining the quality and safety standards of an e-commerce platform. This position involves reviewing content, making rational decisions, and ensuring compliance with established policies and service levels, utilising your local market expertise and language skills.

Responsibilities:

• Guarantee products and services standards within the e-commerce platform;
• Make rational decisions, leveraging local market expertise;
• Ensure high standards of quality while reviewing content;
• Become and remain knowledgeable about leading e-commerce products and services standards;
• Review content within agreed latency Service Levels and quality standards;
• Ensure policy/legal compliance and safety of content uploaded to the platform;
• Escalate issues to the company in accordance with established procedures.

Requirements:

• Native-level Polish proficiency
• English proficiency at B2 level or above;
• Ability to make rational decisions with local market expertise;
• Capable of ensuring policy and legal compliance, and the safety of content uploaded to the platform;
• Flexibility to adapt to policy changes and shifting schedules, while adhering to standard operating protocols;
• High level of attention to detail and accuracy.

Location:

Lisbon, Portugal

Work model:

On-site

Schedule:

24/7 rotative shifts (Monday to Sunday) with 2 rotative days off

Perks:

• Meal allowance of €154 per month
• €1,000 welcome bonus, paid over 12 months in addition to the base salary
• €45 monthly complexity bonus
• Private health insurance

Remuneration:

€920 gross per month, paid in 14 instalments

Total remuneration + perks

= €1,380

Relocation:

Optional accommodation - a room in a shared apartment with all bills included (€280 deduction per month) + bureaucratic support