Content Moderator with Polish and English

Cross Border Talents; Sintra; On-site; EUR 9,300 - 11,000; Full time

Benefits offered by this job

Meal allowance €154 per month

€1,000 welcome bonus, paid over 12 mo.

€45 monthly complexity bonus

Private health insurance

Relocation assistance

Job summary

Cross Border Talents in Lisbon is seeking a Content Reviewer to uphold quality and safety standards for our e-commerce platform. You will review content, make rational decisions, and apply local market expertise while adhering to policies and service levels.

You will ensure policy compliance, maintain high accuracy, and stay informed about leading e-commerce products and services standards. The role requires native Polish, English at B2 level or higher, on-site work, and flexibility for 24/7

Qualifications

• Native-level Polish proficiency.
• English proficiency at B2 level or higher.
• Ability to make rational decisions with local market knowledge.
• Attention to detail and accuracy.
• Flexible to adapt to policy changes and rotating schedules.

Responsibilities

• Guarantee products and services standards within the e-commerce platform.
• Make rational decisions, leveraging local market expertise.
• Ensure high standards of quality while reviewing content.
• Become and remain knowledgeable about leading e-commerce products and services standards.
• Review content within agreed latency Service Levels and quality standards.
• Ensure policy/legal compliance and safety of content uploaded to the platform.
• Escalate issues to the company in accordance with established procedures.

Skills

Polish

English (B2+)

Attention to detail

Job description

The client is a leading global technology company operating a portfolio of popular social media, content and digital platforms used by hundreds of millions of people worldwide.

In this role you will play a crucial role in maintaining the quality and safety standards of an e-commerce platform. This position involves reviewing content, making rational decisions, and ensuring compliance with established policies and service levels, utilising your local market expertise and language skills.

Responsibilities:

• Guarantee products and services standards within the e-commerce platform;
• Make rational decisions, leveraging local market expertise;
• Ensure high standards of quality while reviewing content;
• Become and remain knowledgeable about leading e-commerce products and services standards;
• Review content within agreed latency Service Levels and quality standards;
• Ensure policy/legal compliance and safety of content uploaded to the platform;
• Escalate issues to the company in accordance with established procedures.

Requirements:

• Native-level Polish proficiency
• English proficiency at B2 level or above;
• Ability to make rational decisions with local market expertise;
• Capable of ensuring policy and legal compliance, and the safety of content uploaded to the platform;
• Flexibility to adapt to policy changes and shifting schedules, while adhering to standard operating protocols;
• High level of attention to detail and accuracy.

Location:

Lisbon, Portugal

Work model:

On-site

Schedule:

24/7 rotative shifts (Monday to Sunday) with 2 rotative days off

Perks:

• Meal allowance of €154 per month
• €1,000 welcome bonus, paid over 12 months in addition to the base salary
• €45 monthly complexity bonus
• Private health insurance

Remuneration:

€920 gross per month, paid in 14 instalments

Total remuneration + perks

= €1,380

Relocation:

Optional accommodation - a room in a shared apartment with all bills included (€280 deduction per month) + bureaucratic support