Polish Content Moderator in Lisbon

Cross Border Talents; Lisboa; On-site; EUR 18,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Welcome bonus

Meal allowance

Health & Life Insurance

Collaborative team

Relocation assistance

Onsite opportunities

Job summary

Cross Border Talents is hiring a Content Moderator in Lisbon to review and assess marketplace content, ensuring compliance with platform policies and quality standards. You will work with product listings, images, descriptions, and reviews to maintain a safe, trustworthy shopping experience.

The role requires proficiency in Polish (C1/C2) and English (B2), with 0-1 year of related experience. Join a fast-paced team offering relocation support and onsite opportunities in Portugal.

Qualifications

• Proficiency in Polish (C1/C2) and English (B2) required.
• 0-1 year of experience in content moderation or similar analytical role preferred.
• Strong critical thinking, communication, and decision-making abilities.
• Detail-oriented mindset with ability to work in a fast-paced environment.

Responsibilities

• Review product listings, descriptions, images, and reviews for policy compliance.
• Identify and act on prohibited, fraudulent, or low-quality content.
• Apply moderation guidelines consistently to ensure accuracy.
• Monitor seller- and user-generated content to protect marketplace integrity.
• Escalate high-risk cases per internal policies.

Skills

Polish (C1/C2)

English (B2)

Job description

Build a Safer E-Commerce Marketplace as a Content Moderator!

Join a fast-paced and growing e-commerce environment where trust, safety, and quality play a vital role in creating a positive online shopping experience. If you are detail-oriented, have strong decision-making skills, and are committed to maintaining high standards, this position offers an excellent opportunity to develop your career in content moderation.

Role Overview:

As a Content Moderator, you will review and assess content published across an e-commerce marketplace, including product listings, images, descriptions, customer reviews, and seller-generated content. Your primary responsibility will be to ensure that all content meets platform guidelines, quality requirements, and relevant regulations, contributing to a secure, trustworthy, and reliable marketplace for both buyers and sellers.

Key Responsibilities:

• Review product listings, descriptions, images, customer reviews, and other marketplace content to ensure compliance with platform policies and quality standards.
• Detect and take appropriate action on prohibited, deceptive, fraudulent, misleading, or low-quality content that could negatively affect the user experience.
• Apply content moderation guidelines consistently and make accurate, objective, and well-informed decisions.
• Monitor seller- and customer-generated content to help protect marketplace integrity and maintain user trust.
• Escalate complex, sensitive, or high-risk cases according to established policies and procedures.
• Maintain excellent accuracy and attention to detail while managing high volumes of content efficiently.
• Collaborate with internal teams to support platform safety, regulatory compliance, and broader operational goals.
• Achieve defined performance targets related to quality, productivity, accuracy, and turnaround times.
• Stay up to date with platform policies, e-commerce regulations, industry developments, and emerging marketplace risks.
• Share feedback and improvement suggestions to enhance moderation processes, internal tools, and overall operational efficiency.

Requirements:

• Language Skills:Proficiency inPolish (C1/C2)andEnglish (B2).
• Eligibility:EU citizenshipor a validPortuguese residency card.
• Experience:0-1 year of experience in content moderation or a related analytical role.
• Skills:Strong critical thinking, communication, and decision-making abilities.
• Mindset:Objective, detail-oriented, and eager to grow within a fast-paced environment.

Why Join Us?

• Competitive Salary:Recognition for your experience and expertise.
• Welcome Bonus:Extra rewards for multilingual proficiency.
• Meal Allowance:Support during your workday.
• Health & Life Insurance:Comprehensive benefits for your peace of mind.
• Collaborative Team:Join a supportive, international, and communicative workplace.
• Relocation Assistance:Seamless support for your move to Portugal.
• Onsite Opportunities:Thrive in a dynamic and engaging office environment.