Content Moderator with Polish and English

Cross Border Talents; Almada; On-site; EUR 9,300 - 11,000; Full time

Benefits offered by this job

Meal allowance €154 per month

Welcome bonus €1,000 (paid over 12 mos

Complexity bonus €45 per month

Private health insurance

Relocation assistance

Job summary

Cross Border Talents in Lisbon, Portugal, seeks a Content Quality & Compliance Specialist to review content on a major e-commerce platform, ensuring policy and legal compliance and applying local market expertise to decisions.

The on-site role requires adaptability to 24/7 rotative shifts, attention to detail, and knowledge of evolving platform standards. On-site benefits include meal allowance, a welcome bonus, a complexity bonus, and private health insurance.

Qualifications

• Polish language proficiency at native level.
• English proficiency at B2 level or higher.
• Ability to make rational decisions with local market knowledge.
• Ability to ensure policy and legal compliance and content safety.

Responsibilities

• Guarantee products and services standards within the e-commerce platform.
• Make rational decisions leveraging local market expertise.
• Review content with high standards of quality and compliance.
• Stay knowledgeable about leading e-commerce standards and policies.
• Review content within agreed latency SLAs and quality standards.
• Escalate issues per established procedures.

Skills

Polish (native)

English (B2+)

Decision making

Attention to detail

Adaptability

Job description

The client is a leading global technology company operating a portfolio of popular social media, content and digital platforms used by hundreds of millions of people worldwide.

In this role you will play a crucial role in maintaining the quality and safety standards of an e-commerce platform. This position involves reviewing content, making rational decisions, and ensuring compliance with established policies and service levels, utilising your local market expertise and language skills.

Responsibilities:

• Guarantee products and services standards within the e-commerce platform;
• Make rational decisions, leveraging local market expertise;
• Ensure high standards of quality while reviewing content;
• Become and remain knowledgeable about leading e-commerce products and services standards;
• Review content within agreed latency Service Levels and quality standards;
• Ensure policy/legal compliance and safety of content uploaded to the platform;
• Escalate issues to the company in accordance with established procedures.

Requirements:

• Native-level Polish proficiency
• English proficiency at B2 level or above;
• Ability to make rational decisions with local market expertise;
• Capable of ensuring policy and legal compliance, and the safety of content uploaded to the platform;
• Flexibility to adapt to policy changes and shifting schedules, while adhering to standard operating protocols;
• High level of attention to detail and accuracy.

Location:

Lisbon, Portugal

Work model:

On-site

Schedule:

24/7 rotative shifts (Monday to Sunday) with 2 rotative days off

Perks:

• Meal allowance of €154 per month
• €1,000 welcome bonus, paid over 12 months in addition to the base salary
• €45 monthly complexity bonus
• Private health insurance

Remuneration:

€920 gross per month, paid in 14 instalments

Total remuneration + perks

= €1,380

Relocation:

Optional accommodation - a room in a shared apartment with all bills included (€280 deduction per month) + bureaucratic support