Content Moderator (Polish-Speaking) – Global E-Commerce - 1000€ Bonus

Concentrix Portugal; Lisboa; Presencial; EUR 26 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Welcome bonus

Training program

Career development

Referral bonuses

Central Lisbon location

Resumo da oferta

Concentrix Portugal in Lisbon is recruiting a Content Moderator to review user content, monitor for policy breaches, and support a fast-paced, 24/7 operation.

Fluent in Polish (C1) and English (B2), you’ll apply guidelines, protect privacy, and contribute to career growth through free training and internal development programs.

The role offers a central Lisbon location, competitive base pay plus bonuses, and referral opportunities as you build a long-term career with Concentrix.

Qualificações

• Polish language fluency at C1 level.
• English fluency at B2 level.
• College degree or equivalent diploma.
• Strong understanding of e-commerce.

Responsabilidades

• Review contents within agreed latency and quality standards.
• Review reported issues within turnaround times and quality standards.
• Escalate issues to client per MSA and SOW and knowledge base.
• Monitor user behavior and enforce policies effectively.
• Apply guidelines consistently to diverse content scenarios.
• Handle sensitive issues independently while upholding platform standards.
• Maintain confidentiality and professionalism in all interactions.

Conhecimentos

Polish (C1)

English (B2)

E-commerce understanding

Moderation experience

24/7 shifts

Local market expertise

Social media familiarity

Formação académica

College degree or equivalent diploma

Descrição da oferta de emprego

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What you will do in this role

• Review contents within agreed latency Service Levels and standards of quality
• Review the reported issues within agreed turnaround times and standards of quality
• Escalate issues to our client in accordance with the MSA and this SOW on knowledge base
• Monitor user behaviour and enforce policies effectively
• Apply guidelines consistently to diverse content scenarios
• Handle sensitive issues independently while upholding platform standards
• Maintain confidentiality and professionalism in all interactions

Your qualifications

• Are fluent, verbal and written in Polish (C1)
• Are fluent, verbal and written in English (B2)
• Have minimum education qualification of college degree or an equivalent diploma
• Have strong understanding of e-commerce
• Have experience working with moderation service industry
• Are available for 24/7 rotating shifts
• Have strong moderation skills and rational decision making with local market expertise
• Are fluent with any social media products usage and basic understanding of digital advertising

What’s in it for you

• Competitive salary (base and additional bonuses)
• 1000€ Welcome Bonus
• Central location in Lisbon,Portugal
• Bring-a-friend (referral) bonus opportunities
• Full paid training on the company and the project you'll be working on
• Career development programs

Concentrix is an equal-opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Eligibility to work

In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.