Content moderator - Polish speaker

Cross Border Talents; Lisboa; Presencial; EUR 15 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flight reimbursement

Apartment in Lisbon

Airport pickup

Language classes

Internal activities

Health Insurance

Resumo da oferta

Cross Border Talents invites you to join its Polish-speaking Content Moderator team in Lisbon. You will review videos, images, text and audio, and handle inquiries about Trust & Safety, enforcing platform policies.

This role requires Polish C1, English B2, Portuguese residence card or EU passport, and a willingness to work 24/7 shifts; relocation package included and health insurance from day one.

Qualificações

• Polish fluency at C1 and English at B2 required.
• Portuguese residence card or EU passport required.
• Willingness to relocate to Lisbon and work in shifts.

Responsabilidades

• Review content across videos, images, text, and audio to ensure compliance.
• Respond to customer inquiries regarding Trust & Safety actions and enforcement appeals.
• Collaborate with internal teams to ensure user and brand safety.
• Provide services on a 24/7 shift rotation.
• Note: tasks may involve exposure to sensitive content.

Conhecimentos

Polish proficiency

English proficiency

Descrição da oferta de emprego

About the job Content moderator - Polish speaker

Looking for an experience abroad ? Ready to start a new journey in Lisbon, then this opportunity is for you !

For one of the most popular social media video app you will be responsible of the content moderation.

Together with your colleagues you will be part of a team ensuring a competent and excellent content moderation service, in order to grant that all the platform compliance regulations are followed. You will also provide a friendly customer service experience answering customers queries with the intention of questions or doubts regarding the platform policies and/or enforcement appeals, both in Polish and English.

Part of your daily activities will be:

Reviewing content (videos, image, text and audio);

Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals;

Liaising with internal teams to ensure user and brand safety;

Able to provide services on a 24/7 shift rotation;

Disclaimer: please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence and fake news.

Requirements:

Fluency in Polish both written and spoken (C1 minimum), with a professional level of English (B2).

Being in possession of a Portuguese residence card or EU passport

• Relocation package with Flight reimbursement once a year; apartment in Lisbon; pick up at the airport; language classes and various internal activities .
• Christmas and Holiday allowances. Paid out by default in monthly installments.

Health Insurance since day one of the Employment Contract.