Consumer Credit Platform – Customer Service (French)

Cross Border Talents; Braga; On-site; EUR 9,444 - 11,312; Full time

Job summary

A consumer credit platform is looking for a Customer Service Representative fluent in French to join their team in Braga, Portugal. Responsibilities include addressing customer inquiries and ensuring assistance in a timely manner. This position is ideal for candidates already residing in Braga or nearby. The salary package includes 930€ paid over 14 months and an additional 155€ for 12 months. The role involves working Monday to Friday with rotational shifts, without a relocation package.

Qualifications

• Fluent in French (C2 level), with no accent.
• Must be living in Portugal (Braga or nearby).
• No relocation package provided.

Responsibilities

• Address customer inquiries and provide assistance in a timely manner.
• Work in a structured international environment.
• Engage with clients in a friendly and professional manner.

Skills

French (C2 / Native level)

Customer service experience

Job description

Consumer Credit Platform – Customer Service (French) | Braga

Position: Customer Service Representative

Sector: Consumer Credit Platform

Language: French (C2 / Native level with no accent)

Location: Braga, Portugal (On-site)

Braga

Start date: 7/May/2026

Working schedule:

Monday to Friday: 07:00 – 19:00 (rotational shifts)

Saturday: 08:00 – 15:00

Sunday + 1 rotational day off

Important requirements:

French level: C2 / Native (no accent accepted)

Candidates must already be living in Portugal (Braga or nearby)

No relocation package provided

Salary package:

930€ per 14 months

155€ per 12 months

This role is suitable for candidates already based in Portugal looking to work in customer service within the financial/credit sector in a structured international environment.