Commercial CSM: Managed Services & Growth

Muchconsulting; Lisboa; Hybrid; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Sales commissions (uncapped)

Top insurance

Self-learning budget

State-of-the-art equipment

Job summary

much. GmbH in Lisbon seeks a Commercial Customer Success Manager to own the Support Hub's commercial success. You will drive sales, upsell initiatives, and negotiate contracts while maintaining strong client relationships.

The role requires a proactive, sales-driven mindset, 2+ years in CS/Account Management or B2B sales, and fluency in English with high German proficiency. Flexible, results-oriented work culture and competitive salary await.

Qualifications

• Bachelor's degree or higher is required.
• Minimum of 2 years in Customer Success, Account Management or B2B sales.
• Sales-driven mindset with ability to pitch solutions and close deals.
• Strong client relationship skills and multi-project juggling ability.

Responsibilities

• Lead all sales and upselling initiatives focusing on Managed Services.
• Guide clients through our service offerings and negotiate contracts.
• Transform support interactions into sales opportunities and improvements.
• Collaborate with operations to ensure service delivery and account growth.

Skills

Customer Success

Account Management

B2B Sales

Negotiation

Cross-selling

Relationship Building

English (C2)

German (B2+)

Education

Relevant university degree

Job description

much. GmbH in Lisbon seeks a Commercial Customer Success Manager to own the Support Hub's commercial success. You will drive sales, upsell initiatives, and negotiate contracts while maintaining strong client relationships.

The role requires a proactive, sales-driven mindset, 2+ years in CS/Account Management or B2B sales, and fluency in English with high German proficiency. Flexible, results-oriented work culture and competitive salary await.