Commercial Customer Success Manager — Upsell & Growth

Muchconsulting; Lisboa; Híbrido; EUR 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

sales commissions (uncapped)

top insurance

self-learning budget

state-of-the-art equipment

Descripción de la vacante

much. GmbH in Lisbon, Portugal, is seeking a Commercial Customer Success Manager to drive revenue through strategic client engagements and cross-selling within our Support Hub. You will nurture relationships, pitch solutions, and close deals with a client-centric approach.

The role offers a competitive salary range and uncapped commissions, along with a top insurance plan, a self-learning budget, and modern equipment. Fluency in English and German is required.

Formación

• 2+ years in Customer Success, Account Management or B2B Sales.
• Proactive, sales-driven mindset.
• Excellent written and verbal communication; strong client relationships.
• Fluent English and German proficiency.

Responsabilidades

• Lead sales and upselling initiatives for Managed Services.
• Guide clients through service offerings and negotiate contracts for long-term partnerships.
• Turn everyday support interactions into sales opportunities and process improvements.
• Collaborate with operations to ensure seamless service delivery and account growth.

Conocimientos

Customer Success

Account Management

B2B Sales

Sales mindset

Communication skills

English proficiency

Educación

Bachelor's degree

Descripción del empleo

much. GmbH in Lisbon, Portugal, is seeking a Commercial Customer Success Manager to drive revenue through strategic client engagements and cross-selling within our Support Hub. You will nurture relationships, pitch solutions, and close deals with a client-centric approach.

The role offers a competitive salary range and uncapped commissions, along with a top insurance plan, a self-learning budget, and modern equipment. Fluency in English and German is required.