Chefe de Sala - Restaurant Maître

ANDINA; Lisboa; On-site; EUR 28,000 - 38,000; Full time

Job summary

ANDINA in Lisbon, Portugal is seeking a Chefe de Sala / Restaurant Maître for a full-time, on-site role. You will oversee dining room operations, manage reservations, and lead the front-of-house team to ensure guest satisfaction while coordinating with the kitchen and maintaining high hygiene standards.

The role requires strong leadership, excellent customer service, and the ability to work flexible hours including evenings and weekends.

Qualifications

• Strong Food Service skills, including table service and guest interaction.
• Solid culinary knowledge to explain menu items and support the team.
• Experience in Food Preparation and understanding kitchen timing for efficient service.
• Thorough knowledge of Hygiene standards and practices.
• Previous experience as Maître, Head Waiter, or similar leadership role in fine dining.
• Strong leadership, team management, and conflict-resolution skills.
• Excellent communication and customer service; proficiency in English and Portuguese or Spanish is beneficial.
• Organizational skills and ability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Oversee dining room operations to ensure smooth service and guest satisfaction.
• Manage reservations and coordinate table allocation.
• Supervise and support the front-of-house team and monitor service flow.
• Welcome and seat guests, present menus, and guide on dishes/beverages.
• Resolve guest inquiries or complaints in a professional manner.
• Collaborate with the kitchen, maintain hygiene, and train staff.
• Assist with daily opening and closing duties.
• Ensure adherence to restaurant standards and contribute to a positive dining experience.

Skills

Food Service

Culinary Knowledge

Food Preparation

Hygiene Standards

Leadership

Customer Service

Language Skills

Job description

Company Description

ANDINA is a modern Peruvian restaurant located in the heart of Lisbon, Portugal, offering a contemporary take on traditional Peruvian cuisine. The restaurant focuses on high-quality ingredients, vibrant flavors, and an engaging dining experience. ANDINA strives to provide attentive service and a welcoming atmosphere for guests. Team members join a professional, multicultural environment with opportunities to grow within the hospitality industry.

Role Description

The Chefe de Sala / Restaurant Maître is a full-time, on-site role based at ANDINA in Lisbon, Portugal. This role oversees the dining room operations, ensuring smooth service, guest satisfaction, and consistent adherence to restaurant standards. Responsibilities include managing reservations, coordinating table allocation, supervising and supporting the front-of-house team, and monitoring the overall flow of service. The Maître welcomes and seats guests, presents menus, provides guidance on dishes and beverages, and resolves guest inquiries or complaints in a professional manner. Additional tasks involve collaborating closely with the kitchen, maintaining hygiene and safety standards in the dining area, training staff on service procedures, and assisting with daily opening and closing duties.

Qualifications

• Candidates should possess strong Food Service skills, including table service, guest interaction, and coordination between front-of-house and kitchen.
• Candidates should possess solid Culinary Skills and Cooking knowledge to effectively explain menu items and support the team in delivering quality dishes.
• Candidates should possess experience in Food Preparation to understand kitchen workflows and timing for efficient service.
• Candidates should possess thorough knowledge of Hygiene standards and practices to maintain a clean, safe dining environment.
• Previous experience as a Maître, Head Waiter, or similar leadership role in restaurants, ideally in high-quality or fine-casual dining.
• Strong leadership, team management, and conflict-resolution skills, with the ability to train and motivate staff.
• Excellent communication and customer service skills; proficiency in English and Portuguese or Spanish is highly beneficial.
• Organizational skills and attention to detail, with the ability to work flexible hours, including evenings, weekends, and holidays.